UNIQLO Retail Supervisor In Training - Market Street

UNIQLO•San Francisco, CA

4d•Onsite

About The Position

The Supervisor in Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department, or zone, exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards. UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group. Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer. UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has a total of more than 2,500 UNIQLO stores across the world, including Japan, Asia, Europe and North America. The total number of stores across Fast Retailing's brands is now over 3,600. With a corporate statement committed to changing clothes, changing conventional wisdom and change the world, Fast Retailing is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere. Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people’s lives. Unlocking The Power Of Clothing We believe we can turn the power of clothing into a force for good. By designing, making and selling good clothing, we can make the world a better place. Good clothing means simple clothing, high in quality, and built to last. It's clothing that enriches the lives of people who wear it by giving them comfort, protection and pleasure. It is produced in a way that is harmonious with nature, without excessive burden on the environment. Good clothing is made by people of diverse backgrounds working with energy and enthusiasm, under conditions where their health, safety and human rights are respected and upheld. And we will extend this same spirit to our customers and all our Stakeholders, working with them to aspire to a better society where we all thrive. This is our promise: to always work toward a better, more sustainable society. Fast Retailing embraces and promotes diversity and inclusion. We believe these concepts nurture our culture, helping to change our business, the people working within it, and all of society for the better. We respect and appreciate each individual’s points of difference and personality and strive to create a diverse team where every person has equal opportunity to use their greatest abilities to fulfill their potential.

Requirements

High School Diploma or GED, Bachelor's Degree preferred
Ability to train and develop a team with strong communication skills
Ability to calculate figures and amounts such as discounts and percentages.
Ability to work a flexible schedule that meets the business needs, including evenings and weekends
Full-Time Availability Requirements: Average 32 or more hours per week based on business seasonality.
Restrictions on availability are limited to three (3) days with only one (1) restriction permitted Friday-Sunday (religious exemptions will be considered).
Of the three (3) restrictions permitted at least one (1) restriction must be time-based .
Both days off must be within the same workweek (Monday – Sunday).
All full-time employees must be available for a minimum of a 5-day workweek.

Responsibilities

Motivates their team to meet and exceed sales.
Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules.
Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases.
Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs.
Assists management to identify issues in the store
Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
Follows all company policy and procedures & notifies management of any infractions.
Assists with special projects as assigned by management.

Benefits

Vacation & Personal Time Off
Sick & Wellness Time Off
30% Employee Merchandise Discount
Medical, dental, and vision coverage
401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
Paid parental leave
Fertility benefits, including IVF
Life insurance
Short-term and long-term disability insurance
HSA/FSA options
Employee Assistance Program
Commuter benefits