Retail Supervisor in Training (Full Time)

UNIQLO•Boston, MA

1d•Onsite

About The Position

This is a full-time Retail Supervisor in Training position at the Newbury Street location in Boston's Back Bay neighborhood. The role involves motivating a team to meet sales goals, supervising the sales floor, ensuring brand and operational standards are met, and training team members on various aspects of store operations and customer service.

Requirements

High School Diploma or GED
Ability to train and develop a team with strong communication skills
Ability to calculate figures and amounts such as discounts and percentages
Ability to work a flexible schedule that meets the business needs, including evenings and weekends
Average 32 or more hours per week based on business seasonality (Peak season: September - December).
Restrictions on availability are limited to three (3) days with only one (1) restriction permitted Friday-Sunday (religious exemptions will be considered).
Of the three (3) restrictions permitted at least one (1) restriction must be time-based (e.g., “not available before 3:00 p.m.”)
Full-time employees are permitted only two (2) days off per week.
Both days off must be within the same workweek (Monday – Sunday).
All full-time employees must be available for a minimum of a 5-day workweek.

Nice To Haves

Bachelor's Degree preferred

Responsibilities

Motivates their team to meet and exceed sales goals
Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases
Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
Assists management to identify issues in the store
Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
Follows all company policy and procedures & notifies management of any infractions
Assists with special projects as assigned by management