Retail Stylist

Stellan•Portland, ME
•Onsite

About The Position

We are seeking a dynamic and customer-focused Retail Stylist to join our team. In this role, you will be responsible for creating an exceptional shopping experience for our clients, assisting them in finding products, curating gifts, and providing knowledgeable information about our company and the creators we represent. You will also manage point-of-sale transactions, maintain store presentation, and contribute to achieving store goals.

Requirements

  • Excellent customer service skills with the ability to communicate effectively with diverse customers is required.
  • Experience with POS systems.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • A positive attitude, strong work ethic, and willingness to learn are essential for success in this role.

Nice To Haves

  • Previous experience in high-end retail sales environment or design related field is preferred.

Responsibilities

  • Greet customers warmly and assist them in locating products, curating gifts.
  • Provide knowledgeable answers to customer inquiries regarding products and the mission of our company and the creators we represent.
  • Operate the POS and handle cash transactions accurately, including processing returns and exchanges.
  • Utilize basic math skills to ensure accurate pricing and change for customers.
  • Engage in upselling techniques to enhance the customer shopping experience and increase sales.
  • Maintain cleanliness and organization of the sales floor, ensuring that merchandise is properly displayed.
  • Design and style windows and sales floor, directing junior staff.
  • Supervise junior staff members as needed, providing guidance and support during busy periods.
  • Coordinate Interior Design services, as needed.
  • Collaborate with team members to achieve store goals and maintain high standards of customer service.
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