Retail Strategic Account Manager

PHINIA • Auburn Hills, MI

15h

About The Position

ABOUT US PHINIA: Advancing sustainability today, powering a cleaner tomorrow. PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI®, DELCO REMY® and HARTRIDGE™. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA. At PHINIA, we Provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality — developed and manufactured responsibly — that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards. Our Culture PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously. Career Opportunities We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow. JOB PURPOSE Reporting to the Sr. Sales Manager, NA Retail, we’re looking for a results-driven Strategic Account Manager to lead the growth of key retail partnerships in the automotive aftermarket. This role will focus on driving market share, strengthening customer relationships, and executing data-driven strategies across assigned accounts. The ideal candidate is experienced in automotive retail and/or ecommerce, passionate about the aftermarket industry, and thrives in a fast-paced, evolving environment

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field or equivalent industry experience.
• Minimum 5 years of experience in retail sales management within the automotive aftermarket.
• Demonstrated success in driving sales growth and building long-term customer partnerships.
• Strong leadership and project team management skills
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in CRM systems, sales analytics tools, and Microsoft Office.
• Financial acumen with experience managing budgets, pricing strategies, and sales KPIs.
• Strategic thinker with adaptability in a competitive, fast-moving market.
• Self-motivated, independent, and passionate about the automotive aftermarket industry.
• Experience working with major retail accounts, wholesale distributors and large aftermarket buying groups.
• Willingness to travel frequently (up to 40% of the time) to meet with assigned accounts.

Responsibilities

• Identify growth opportunities and develop initiatives to expand market share and drive sustainable revenue.
• Build and maintain strong relationships with key retail customers and decision-makers.
• Analyze market trends, competitor activity, and emerging technologies to refine sales strategies.
• Collaborate and build annual business plans with retail partners focused on inventory availability, merchandising, and promotional planning to maximize sell-through.
• Negotiate pricing and contract agreements that ensure profitability and competitive positioning.
• Partner with internal insights and analytics teams to monitor sales performance and guide strategic decisions.
• Align with marketing and product teams on launches, campaigns, and promotional strategies.
• Manage communication across sales, operations, and logistics to ensure timely product availability and delivery.
• Provide insights and feedback for new product development based on customer input and market intelligence.
• Lead forecasting, budget planning, manage sales margins, and monitor key financial performance indicators.
• Represent retail sales in leadership discussions and company-wide initiatives.

Benefits

• We provide compensation and benefits programs intended to attract, motivate, reward, and retain an incredibly talented, globally diverse workforce at all levels within our organization.
• Our compensation programs are informed by market data and business needs, and we are committed to providing equitable and competitive compensation.
• We are committed to providing our team with quality and competitive benefit programs, including health and well-being resources, family-centric policies, and an agile workplace program, where not precluded by collective bargaining agreements or national statutory plans.
• Plans are benchmarked for competitiveness and value.
• We provide formal development opportunities at all levels and stages of employee careers.
• These opportunities are delivered in a variety of formats to make our portfolio of solutions agile, sustainable, and scalable to support our employees in developing the skills needed to succeed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees