Strategic Account Manager

Cartamundi East Longmeadow LLC•Erlanger, KY

About The Position

Join the worldwide leader in playing cards and in “play” solutions. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different, play different. The Strategic Account Manager-West will be responsible for leading customer relationships, retention, and growth across the Western U.S. and British Columbia. You’ll represent one of the most recognized names in gaming — and help shape its next chapter as we blend trusted “Bee”® brand products with Bee-Tek™ technology solutions. What you’ll do as a Strategic Account Manager: Sell value in what others might see as a commodity Elevate the conversation from product to partnership, showing customers why what we make and how we deliver it, truly matters. Bring the curiosity and technical acumen to sell-in new Bee-Tek systems that modernize the casino floor. Working closely with leadership, you’ll own key accounts, drive profitable growth, and use data-driven insights to influence decisions. Combine strong relationships with conceptual selling and strategic storytelling that help customers see the bigger picture. PLEASE NOTE: 1) This role will be supporting our U.S./Canadian West accounts as far north as Vancouver (BC), and as far south as Arizona. The ideal candidate will be located in the U.S., in order to successfully travel the majority of the territory’s accounts.

Requirements

Bachelor's Degree
5 years' experience in B2B sales, in related industry and/or type of accounts (preference in hospitality, entertainment, F&B)
Ability to make recommendations for solutions based on information gathered and analyzed
Experience with strategies for customer retention, to build and develop our accounts in a win-win result
Proven ability to build and maintain strong, effective relationships with customers and functional groups (retention goal of 95%)
Experience with building, and negotiating contracts, in order to attract and win customer commitment, while maintaining Cartamundi revenue goals
Experience using a CRM to track al customer account information (preferably Salesforce)
Analytical and detail-oriented, with strong communication skills
Motivated by collaboration and creative problem-solving
The position requires employees to apply for and earn licensing in required gaming jurisdictions. As a condition of employment, the candidate agrees to comply with this requirement, which entails extensive disclosure of personal information (financial and legal) and support of background checks initiated by government entities.
Must be able to travel 50 percent of work time to customers and tradeshows
Ability to work overtime and evening hours engaging customers; occasionally on weekends with short notice (for required customer events)

Responsibilities

Sell value in what others might see as a commodity
Elevate the conversation from product to partnership, showing customers why what we make and how we deliver it, truly matters.
Bring the curiosity and technical acumen to sell-in new Bee-Tek systems that modernize the casino floor.
Own key accounts, drive profitable growth, and use data-driven insights to influence decisions.
Combine strong relationships with conceptual selling and strategic storytelling that help customers see the bigger picture.