About The Position

The LEGO® Brand Retail team is looking for a full-time Team Leader to join their store at Chinook Centre in Calgary, AB. This role involves being a role model, providing training to enhance the team's customer service, product knowledge, and sales skills, and delivering inspirational retail experiences built on LEGO Brand values. The LEGO Group is a family-owned, international business that values collaboration, and this Team Leader will be the face of the company, motivating and energizing others to achieve outstanding performance while fostering a positive, team-oriented, safety-first environment. The company strives to build timeless relationships with guests and team members.

Requirements

  • Leadership and/or management experience in a retail store environment
  • Delivery of Employee training
  • Cash handling and inventory/sales auditing
  • Point of sale automated systems
  • Merchandise maintenance and visual merchandising
  • Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours
  • May occasionally involve stooping, kneeling, crouching, and climbing ladders
  • Vision abilities include close vision, depth perception, and the ability to adjust focus
  • Involves lifting at least 30 lbs
  • Must have full availability to work 40 hours per week

Responsibilities

  • Maximize profitable sales by the regular review of sales and margin information
  • Assist to ensure that appropriate and effective space management techniques are utilized
  • Ensure that the store graphics system (including pricing) is maintained effectively, with a focus on customer service and maximizing profitable sales
  • Ensure that all fixtures are always replenished
  • Evaluate and communicate on competitor visual merchandising techniques, identifying opportunities to develop our business further
  • Train Sales Associates on visual merchandising techniques according to LEGO® Brand Retail guidelines
  • Motivate and develop a high-performance team by sharing the LEGO® Brand, Vision and Values
  • Deliver inspirational retail experiences built on LEGO Brand values

Benefits

  • Family Care Leave – enhanced paid leave options
  • Life and disability insurance
  • Resources and benefits to nurture physical and mental wellbeing
  • Opportunities to build community and inspire creativity
  • Generous colleague discount
  • Bonus scheme
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