About The Position

Join the LEGO® Brand Retail team as a part-time Team Leader at The Shops at Mission Viejo in Mission Viejo, Ca. This role involves being a role model, providing a brand experience for customers, and training the team to exceed high standards in customer service, product knowledge, and sales. The LEGO Group is a family-owned, international business that values collaboration. As a Team Leader, you will be the face of the company, motivating and energizing the team to achieve outstanding performance while fostering a positive, team-oriented, safety-first environment. LEGO® Brand Retail aims to build timeless relationships with guests and team members.

Requirements

  • Leadership and/or management experience in a retail store environment
  • Delivery of Employee training
  • Cash handling and inventory/sales auditing
  • Point of sale automated systems
  • Merchandise maintenance and visual merchandising
  • Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours.
  • May occasionally involve stooping, kneeling, crouching, and climbing ladders.
  • Vision abilities include close vision, depth perception, and the ability to adjust focus.
  • Involves lifting at least 30 lbs.
  • Must provide availability to work up to 30 hours per week covering the full week and weekend with a minimum of 4 days (does not mean you’ll be scheduled for 30 hours, but 30 hours of availability must be given)

Responsibilities

  • Enhance profitable sales by the regular review of sales and margin information
  • Assist to ensure that appropriate and effective space management techniques are used
  • Ensure that the Store graphics system (including pricing) is maintained effectively, with a focus on customer service and maximizing profitable sales
  • Ensure that all fixtures are always replenished
  • Evaluate and communicate on competitor visual merchandising techniques, finding opportunities to develop our business further
  • Train Sales Associates on visual merchandising techniques according to LEGO® Brand Retail guidelines
  • Empower and develop a high-performance team by sharing the LEGO® Brand, Vision and Values
  • Deliver inspirational retail experiences built on LEGO Brand values

Benefits

  • Family Care Leave – We offer enhanced paid leave options for those important times.
  • Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
  • Wellbeing – Access to the Headspace App and lots of wellbeing initiatives and programs run by local teams.
  • Colleague Discount – Generous colleague discount from day 1.
  • Bonus – Rewarded through our bonus scheme when goals are reached and if eligible.
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