Retail Store Supervisor
About The Position
As a Retail Store Supervisor at Tacoma-Pierce County Habitat for Humanity, you will play a pivotal role in our mission to build and improve homes for those in need within our community. This position offers you the opportunity to lead and inspire a dedicated team while assisting in overseeing the daily operations of our retail store. Your passion for retail excellence, commitment to customer service, and enthusiasm for our mission will be the driving force behind our store's success. Join us in making a difference, one sale at a time, as we work together to provide everyone with a decent place to live!
Requirements
- Computer knowledgeable; including Microsoft Word & Excel (including POS software). Must have willingness to learn other programs as needed.
- Self-motivated, reliable and enthusiastic. Enjoy working with people from diverse backgrounds.
- Ability to handle and defuse challenging situations with tact. Excellent communication and conflict resolution skills.
- Commitment to safe working environment.
- Ability to provide leadership and supervision to staff and volunteers while also having the ability to perform most tasks in the absence of staff or volunteers.
- Ability to lift 50 pounds.
- Minimum three years work experience, preferably one year in a management role.
- Must work a flexible schedule including weekends.
Nice To Haves
- Prior experience Retail a plus.
Responsibilities
- Opening and closing of the Store for scheduled daily hours. General oversight of store operations and volunteer management in coordination with other team managers.
- Daily sales/cash register reconciliation and deposits.
- Working closely with the Volunteer Coordinator to attract and retain volunteers by: Developing a daily and weekly schedule of volunteers with assigned times and areas/tasks. Track volunteer hours monthly by volunteer type.
- Developing and updating training program for new volunteers; personally training new volunteers or assigning a volunteer staff member to train the new volunteers.
- Maintain the Volunteer Manual and job descriptions and assignments under the direction of the Store Manager.
- Ensure store policies and procedures are followed.
- Oversee display and organization of showroom sales areas jointly with Assistant Manager to ensure all items are properly priced and ticketed for sale.
- Scheduling regular training for new staff members and current staff members on new policies and programs.
- Assist warehouse staff as required to maintain orderly flow of items in warehouse and outside yard.
- Achieve excellent customer, donor and volunteer ratings.
Benefits
- Medical, dental, and vision insurance (100% employer-paid coverage for employees; partial employer contribution for eligible dependents)
- HealthiestYou® 24/7 telehealth access for medical and mental health support
- Paid vacation (10 days annually to start)
- Paid sick leave (10 days annually to start)
- 13 paid holidays each year
- Short-term and long-term disability insurance
- Basic life and AD&D insurance, plus voluntary life insurance options
- 403(b) retirement plan with a 5% employer match after one year of employment
- Flexible Spending Account (FSA)
- Employee discounts at our TPCHFH stores
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
