Retail Store Specialist - (Customer Service) - Part Time Nights and Weekends

Ocean State Job Lot•Killingly, CT

7d•$18 - $19•Onsite

About The Position

The Store Softlines Specialist Associate role at OSJL plays a vital part in our customer experience. This role operates a cash register, assists customer needs, and keeps shelves stocked and visually appealing. The role also contributes to efficient operations by unloading and processing deliveries according to Company policies.

Requirements

Basic math and reading skills are required.
Legible handwriting as well as good verbal and written communication skills are required.

Responsibilities

Build friendly rapport and provide exceptional service through exemplifying the T.R.E.A.T. model and fostering a welcoming environment.
Operate a cash register efficiently, handle transactions accurately, and assist customers with product inquiries, item location, and purchases.
Promote Company-wide customer initiatives like donations, loyalty programs, and special offers.
Maintain accurate displays, restock assigned areas, and ensure OSJL merchandising standards are met.
Unload deliveries according to Company processes, organize merchandise, and prepare it for the sales floor.
Collaborate effectively and independently to achieve goals, proactively communicating opportunities for improvement to store leadership.
Understand, support, and implement safety protocols throughout the store.
Maintain a neat, organized, and safe environment for customers and associates through regular cleaning and janitorial tasks.

Benefits

30% Associate Discount
Wellbeing Time & Care.com Access
Generous Paid Time Off: Recharge and relax with Sick Time Pay, Vacation, and Holiday Pay
Comprehensive Health & Wellness: Rest easy with Dental, Vision, Life Insurance, Critical Illness, and Accident coverage
Flexible Spending Account (FSA): Take control of your healthcare and dependent care costs with pre-tax savings.
Accolade Care: Personalized healthcare support and navigation to help you make the most of your benefits.
Referral Bonus
Profit Sharing Bonus
401K
OSJL Vacations & Various Discounts at Partner Companies