About The Position

Christopher & Banks is seeking an energetic, service-focused part-time Sales Associate to create an exceptional customer experience and serve as a brand ambassador. The role supports customers in-store and over the phone by answering inquiries, selling products through strong product and brand knowledge, and providing outstanding customer service. It also includes maintaining store cleanliness and displays, merchandising, and supporting the store’s visual presentation and daily operations. The Sales Associate contributes to sales results by learning daily and monthly goals and other KPIs, building customer relationships, participating in marketing and store events, and representing the brand and its products. The role requires clear, respectful communication and collaboration with coworkers, openness to feedback, and adherence to company policies and procedures. Employees may also be asked to perform duties beyond their normal responsibilities as business needs require.

Requirements

  • High school diploma or GED.
  • At least 1 year of retail experience, emphasizing customer service and the ability to build and maintain lasting customer relationships.
  • Proven organizational skills and ability to prioritize and manage multiple responsibilities.
  • Reliable and dependable, with regular attendance and a flexible schedule to meet business needs, including nights, weekends, and holidays.
  • Proficiency in MS Office and ability to use a POS system and iPad; listed applications include Outlook, Excel, PowerPoint, and MS Teams.
  • Experience working independently and in a collaborative team environment.
  • Availability to work weekends.
  • Ability to lift up to 25 pounds.

Responsibilities

  • Work toward daily and monthly goals and other KPIs with a “Play to Win” mindset.
  • Build ongoing customer relationships and provide outstanding service in-store and over the phone.
  • Answer customer inquiries and educate, inform, and advise customers using product and brand knowledge.
  • Participate in marketing, events, and store visual presentation efforts.
  • Represent the brand and demonstrate passion for its products.
  • Build trust and mutual respect with coworkers and communicate clearly and respectfully with customers and employees.
  • Follow company policies and procedures.
  • Participate in daily store operations, including cash management, use of store technology, merchandising, and maintaining the store’s visual presentation.
  • Maintain the cleanliness and displays of the store.

Benefits

  • Flexible schedule
  • Employee discount
  • On-demand pay through DailyPay
  • 401(k) plan with company match
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