Retail Store Manager | Pop-up Store | Niagara, ON — temporary

ARC'TERYX • Niagara-on-the-Lake, ON

2d • CA$79,600 - CA$99,500 • Onsite

About The Position

Arc'teryx is opening a pop-up outlet and is looking for a passionate individual to lead a team that delivers best-in-class guest experiences. This role involves managing all aspects of retail store operations, focusing on people, community, product, and overall business strategy. The ideal candidate is an entrepreneurial manager who embraces change and ambiguity, with a passion for the outdoors and the Arc'teryx brand. This temporary position offers a unique opportunity to bring the brand to life and create a fun, welcoming retail environment.

Requirements

• 3-5 years of leadership and retail management experience
• Dynamic leadership skills with the ability to recruit, hire, train, lead, motivate, retain and develop future leaders
• An entrepreneurial spirit and continuous evolution to achieve great results
• A passion for service and delivering an exceptional experience for guests
• Proven financial acumen including: budgeting and forecasting sales, gross margin, expense control and net profit
• Proven ability to set a clear vision, align the team around common goals and foster commitment to these objectives
• Ability to seek the best solutions with an unwavering commitment to do what is right
• Passion for leading paralleled by a passion for getting outside and living it
• Strong written and verbal communication
• Excellent time management and problem-solving ability
• Proficiency with Microsoft suite (Word, Excel, Outlook)
• Ability to lift up to 30 lbs

Responsibilities

• Leading a team in alignment with the Arc'teryx Vision, Purpose and Values
• Managing the oversight and leadership of the floor, focusing on experience, product, community, operations, and people
• Leading the training and coaching of a high-performing team through the lens of the Arc'teryx Guest Journey and commitment to best-in-class guest experience
• Championing floor leadership and exceptional guest experience by leading from the floor 80% of the week
• Overseeing the entire employee experience from onboarding through offboarding (hiring, training, developing, performance management, and termination)
• Running a profitable store by achieving sales targets and driving discipline in labor planning and controllable expenses
• Owning hours management and scheduling for the team with a deep commitment to the guest and employee experiences
• Building partnerships within the community to discover brand ambassadors and influencers
• Owning all product/inventory management at the store, including executing product walkthroughs, overseeing visual merchandising and sell-through
• Utilizing company tools to strategically plan store budget and labor hours, with full accountability for results
• Leading weekly leadership meetings to inform on brand updates and key business areas (People, Product, Community, Operation and Finance)

Benefits

• Paid time off
• Wellness time
• No Wasted Day program (dedicated paid days to get outside & explore)
• Professional development opportunities
• Arc'teryx Academies (outdoor skill-building events)
• Employee Belonging Councils
• Access to employee discounts and Pro Deals (exclusive discounted pricing on gear)
• Lucrative bonus plan based on store performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed