T-Mobile - Retail Store Manager - Henderson, KY

United Wireless•Henderson, KY

5d•$17 - $21•Onsite

About The Position

As a Retail Store Manager, you lead by example, inspire your team to go all in, and empower them to excel in connecting customers to their world. You are responsible for overseeing all aspects of store operations, including hiring, scheduling, training, marketing, asset protection, and team leadership. With a strong understanding of the retail environment, you ensure the store runs smoothly and efficiently while delivering exceptional customer experience. In this role, you serve as the primary point of contact for all store employees, fostering a motivated and high-performing team. Your leadership is key to driving success and achieving store goals.

Requirements

At least 18 years old.
Authorized to work in the United States.
High school diploma, GED, or equivalent.
Reliable transportation.
Flexible schedule.
1-3 years of experience in retail sales and sales management.
Leadership roles within a retail environment.
Ability to stand for long periods.
Ability to perform physical tasks as needed.

Responsibilities

Drive team performance, customer satisfaction, and store success.
Provide feedback to employees and assist with customer concerns.
Ensure a positive customer experience aligned with the brand.
Oversee staffing, scheduling, marketing, and loss prevention.
Support operational excellence through sales and inventory management.
Hire passionate individuals and mentor the team.
Stay current on products and leadership practices.
Create an inclusive environment, focusing on performance management, and recognizing achievements.
Ensure the store meets success metrics.
Uphold United Wireless policies and procedures.