Retail Store Manager - Ala Moana Center
About The Position
ZWILLING J.A. Henckels is seeking a passionate and driven Retail Store Manager to lead their ZWILLING Brand Store at the Ala Moana Center in Honolulu, Hawaii. This role is for a career-minded retail leader who combines strong business acumen with exceptional team-building skills and a genuine passion for culinary excellence. The Store Manager will be critical in driving sales performance, cultivating a high-performing team, and delivering an outstanding customer experience that reflects the premium quality of the ZWILLING brand. The company is looking for someone motivated to inspire teams, exceed business goals, and grow their career with a globally respected company.
Requirements
- Genuine passion for culinary products and experiences.
- Minimum 3 years of retail sales management experience.
- Strong business acumen and problem-solving capabilities.
- Excellent communication, organizational, and writing skills.
- Professional, adaptable, and collaborative approach.
- Proficiency in Microsoft Word, Outlook, and Excel.
- Ability to stand/walk for extended periods and lift 35 lbs. or more.
- Comfortable using a ladder.
- Currently authorized to work in the United States.
Nice To Haves
- Associate or bachelor’s degree preferred; relevant retail experience considered.
Responsibilities
- Recruit top talent for our retail store.
- Train team members in product knowledge, selling techniques, and store operations.
- Motivate and develop staff through coaching, feedback, and regular performance assessments.
- Foster a safe, positive, and collaborative work environment.
- Uphold company policies and standards.
- Analyze and optimize store performance to maximize profitability.
- Identify opportunities for improvement and provide actionable feedback.
- Ensure the store remains clean, safe, and welcoming for customers and employees.
- Deliver exceptional and consistent customer service.
- Build local brand awareness through community outreach initiatives.
- Collaborate on the planning and execution in-store and off-site events.
Benefits
- Medical/ dental/ vison package
- 401k plan
- Generous employee discount
- Paid vacation and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
