Retail Store Manager ( Hourly)

Circle K•Alliance, OH

24d•$16 - $20•Onsite

About The Position

The Retail Store Manager is responsible for overseeing the daily operations of the store, including leading a team of employees, managing inventory, ensuring excellent customer service, and analyzing financial performance. This role requires strong leadership, organizational, and communication skills to maintain store standards and achieve business objectives.

Requirements

High school diploma or equivalent.
1 to 2 years of retail work experience or an equivalent combination of education, training, and work experience.
Ability to supervise and train employees on the use of equipment, tools, and materials.
Ability to supervise and manage the functions outlined in CSR, LSR, and SA job descriptions.
Ability to use a computer for report completion and analysis, inventory control, cash control, and employment-related forms.
A valid driver’s license and dependable transportation.
Ability to have open availability.
Ability to communicate (orally and in writing) in English.
Ability to perform essential duties and physical functions.
Ability to work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Responsibilities

Directly supervise the activities of 2 or more full-time employees.
Recruit, hire, and train employees, ensuring excellent customer service.
Develop, manage, and assign tasks to ensure the store is clean, stocked, organized, and well-kept.
Maintain a professional and supportive image.
Schedule employees according to company guidelines and business needs.
Implement non-discriminatory management practices in hiring, training, counseling, mentoring, motivating, and separating employees.
Develop positive and professional relationships with suppliers.
Promote excellent service and resolve customer complaints professionally.
Provide regular and predictable onsite attendance.
Promote and ensure a safe, positive public image within the community.
Prepare and deliver performance appraisals and feedback for all employees.
Train employees on customer service, store image, marketing execution, and safety procedures.
Mentor and train employees on cash handling and risk reduction.
Ensure employees complete all required training in a timely manner.
Develop methods for timely and proper communication to all employees.
Establish periodic communication meetings with store employees and the District Manager.
Evaluate and develop action plans to meet store objectives.
Organize and maintain all store files and manuals.
Ensure required and requested reports are completed accurately and timely.
Ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment-related posters and signs are accessible.
Analyze daily sales and expense information to maximize sales and net profits.
Budget and forecast P&L lines, and manage merchandise margins.
Safeguard and account for all money received and disbursed.
Perform financial analysis to maximize sales and net profits.
Notify District Manager of any sales, cash, inventory, or operating discrepancies.