Retail Store Manager - Store in store

T-Mobile USA • Fort Collins, CO

7h

About The Position

This role manages retail operations within partner locations to enhance customer engagement and sales performance. The manager leads a sales team in product education and customer service while working to achieve performance goals. Responsibilities include maintaining operational standards, coaching staff, and fostering strong partnerships with store partners. Success is measured by customer satisfaction, sales growth, team development, and operational efficiency. The work directly affects customer experiences and contributes to the success of retail partnerships.

Requirements

• High school diploma or GED.
• At least 18 years of age.
• Legally authorized to work in the United States.

Nice To Haves

• 2–4 years of management experience in retail sales.
• 2–4 years of sales and sales management experience.

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets.
• Manage store operations, including opening, closing, and adherence to operational standards.
• Coach and provide feedback to team members to improve customer interactions and sales skills.
• Maintain knowledge of products, services, and promotions, and ensure team compliance with corporate communications.
• Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes.
• Perform other duties or projects as assigned by business management.

Benefits

• Competitive base salary and compensation package, including target incentives for eligible roles.
• Annual stock grant and employee stock purchase plan.
• 401(k) and access to free, year-round money coaches.
• Medical, dental, and vision insurance.
• Flexible spending account.
• Paid time off and up to 12 paid holidays.
• Paid parental and family leave.
• Family-building benefits, backup care, enhanced family support, and childcare subsidy.
• Tuition assistance and college coaching.
• Short- and long-term disability coverage.
• Voluntary AD&D, accident, life, disability, and long-term care coverage.
• Mobile service and home internet discounts for eligible employees.
• Pet insurance and access to commuter and transit programs.
• Monthly or quarterly sales incentives for eligible employees in regular, non-temporary Retail and Business Sales roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED