Retail Store Manager

Grunt Style•Enterprise, NV

20h•Onsite

About The Position

The Retail Store Manager is responsible for the successful operation of a retail facility. Manages the daily operations, customer service, financial results, and staffing. Their duties include hiring, training, motivating, and reviewing sales teams, creating business strategies, developing promotional material, and the cleanliness, organization, and maintenance of the facility. Additional duties may be assigned.

Requirements

Excellent communication and interpersonal skills
Deliver outstanding customer service to ensure customer satisfaction
Ability to work in both a high stress environment and manage downtime
Excellent organizational and time management skills
Self-motivated, able to work with minimum supervision
Ability to read and understand sales data and use it to meet financial and sales goals
High integrity, dependable
Familiar with Microsoft Excel and/or Google Sheets
Extensive knowledge of the Grunt Style Brand and Ethos
Strong leadership and employee management abilities.
Customer service-oriented with in-depth knowledge of basic business management processes.
Computer and Tech savvy, use of Microsoft Excel or Google Sheets.
Basic Admin skill: printing, scanning, etc.

Responsibilities

Maintain store inventory levels
Source additional product to be offered (while working with the Merchandising and Procurement teams) and staying within budget.
Interview candidates, hire and onboard new employees
Manage, mentor, and develop sales staff, minimize turnover
Create proper schedules, meeting hours of operation, customer service and labor goals
Train new employees and provide continuing education for staff.
Create unique promotional events that are retail store specific
Develop and arrange promotional tools and organize the retail space so that it is clean and eye catching
Respond to and resolve customer complaints
Prepare and track buying trends, sales, and shrink
Create business strategies that will attract new customers.
Analyze and predict sales and sales trends to make informed decisions
Protect against loss by monitoring security, training staff, and maintaining security cameras