OluKai Retail Store Manager - Irvine, CA
About The Position
As the OluKai Retail Store Manager, your responsibility is to create a premium and welcoming experience where customers can discover and purchase the perfect OluKai product. The company seeks an experienced retail manager who embodies the OluKai brand and leads with Aloha. This role fosters an exceptional in-store experience while overseeing all aspects of store operations. The manager is expected to demonstrate high integrity, community orientation, and the ability to thrive in a dynamic retail environment. The role oversees store performance and operations, including financial plans, sales goals, inventory flow, POS transactions, reconciliation, maintenance, and customer information. It also leads visual merchandising and product storytelling, represents OluKai at store and community events, and partners with Marketing on event content and experiences. The manager hires, onboards, develops, motivates, schedules, and supports the retail team, handles conflict professionally, and conducts performance check-ins. Archipelago Companies describes its workforce and culture as diverse, inclusive, and entrepreneurial, and provides equal employment opportunity. Reasonable accommodations are available to qualified individuals with disabilities to the extent required by law.
Requirements
- Minimum 3 years of retail management experience.
- Availability to work weekends, evenings, and holidays.
- Self-motivated with strong entrepreneurial drive.
- Customer-focused mindset and a leadership style rooted in Aloha.
- Strong communication skills and adaptability across teams.
- Creative, positive team player.
- Proven ability to manage store financial plans, including revenue and expenses.
- Track record of achieving or exceeding sales goals, KPIs, and profitability metrics.
- Strong analytical skills to evaluate customer profiles, sales trends, and competitor data.
- Experience managing inventory flow and restocking processes.
- Ability to identify stock gaps and place fill-in orders appropriately.
- Expertise in back-of-house operations, daily maintenance, and supply needs.
- Proficiency in POS operations, returns and exchanges, gift card processing, and daily reconciliation.
- Ability to ensure accurate collection and entry of customer/member information.
- Ability to coach and develop a team.
- Experience hiring, onboarding, and developing retail staff in partnership with HR.
Nice To Haves
- BA or BS degree preferred.
Responsibilities
- Manage store financial plans, including revenue and expenses, and pursue sales, KPI, and profitability goals.
- Analyze customer profiles, sales trends, and competitor data to inform product assortment and merchandising decisions.
- Manage inventory flow and restocking; identify stock gaps and place fill-in orders.
- Oversee back-of-house operations, daily maintenance, and supply needs.
- Manage POS operations, returns and exchanges, gift card processing, and daily reconciliation.
- Ensure accurate collection and entry of customer and member information.
- Coach and develop a team of product storytellers.
- Maintain seasonal floor sets and visual merchandising standards.
- Represent OluKai at store and community events.
- Collaborate with Marketing on event content, presentations, and ambassador experiences.
- Lead and attend all in-store events unless otherwise approved.
- Hire, onboard, and develop retail staff in partnership with HR.
- Motivate the team to approach each shift with energy and Aloha.
- Manage scheduling, shift swaps, and break compliance.
- Handle conflict resolution professionally.
- Conduct performance check-ins aligned with corporate calendars.
Benefits
- Employee discounts across OluKai, Roark, and melin brands.
- Complimentary annual product from each brand.
- Flexible work schedule.
- Bonus program eligibility.
- Team-building events.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Company-paid life insurance.
- 401(k) retirement plan with employer matching.
- Paid Time Off accrued annually.
- Five- and 10-year anniversary gifts, including travel to Hawaii and other destinations.
- Work with a talented, passionate team that embraces the ocean lifestyle.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
