Retail Store Manager

MONKEYSPORTS CA INC•Irvine, CA

9h•Onsite

About The Position

At MonkeySports, we are passionate about sports and understand the importance of helping athletes of all skill levels excel in their game. Whether you’re a hockey player, lacrosse enthusiast, baseball fanatic or an all-around sports lover, MonkeySports sets out to inspire and empower athletes through access to high-quality sports equipment, expert knowledge, and exceptional experiences. Joining MonkeySports means joining a company that values your expertise, enthusiasm, and dedication. Whether you’re on the sale floor, assisting with inventory, providing exceptional customer service, or coaching your team, your contribution will play a vital role in helping athletes of all ages and skill levels to achieve their goals. If you’re driven, team-focused, and passionate about sports, we invite you to apply to be a part of the MonkeySports Team. Discover a fulfilling career where your love of sports and expertise can make an impact. The Store Manager is the driving force behind the daily operations of the retail store, responsible for maximizing sales, profitability, and operational efficiency. This role leads by example, fostering a customer-first environment while ensuring compliance with OSHA, safety regulations, and wage and hour laws. The Store Manager is accountable for building and maintaining high-performing teams, executing company initiatives, and upholding merchandising and operational standards. With a strong focus on leadership and community engagement, the Store Manager works to elevate the MonkeySports brand, drive business growth, and create an outstanding customer experience. This position requires independent judgment, strategic thinking, and the ability to inspire teams to achieve business goals, ensure compliance, and deliver exceptional results.

Requirements

High school diploma or equivalent required
3+ years of retail leadership experience, including managing a team of 10+ employees
Demonstrated success in driving sales, managing inventory, and improving operational efficiency
Advanced product knowledge of MonkeySports categories required
Strong understanding of OSHA, workplace safety, wage and hour compliance and retail standards
Excellent communication, leadership, analytical, and conflict-resolution skills
Proficiency in POS, inventory systems, scheduling, and Microsoft Office
Regularly exercises independent judgment and discretion on matters of significance, including staffing decisions, customer resolutions, and operational improvements
Ability to prioritize multiple projects, meet tight deadlines, and adapt to changing demands
Maintains focus and professionalism under high-pressure situations
Must have open availability, including evenings, weekends, and holidays based on store needs
Weekend work required
Travel required for company events, vendor engagements, or supporting nearby locations

Nice To Haves

College degree in Business, Management, or related field preferred

Responsibilities

Manage budgets ensuring financial goals and profitability targets are met
Create and implement strategic sales and marketing plans to drive revenue and customer acquisition
Forecast sales trends, analyze business reports, and adjust strategies proactively to meet or exceed targets
Manage payroll expenses and ensure schedules align with labor budgets
Review P&L statements, inventory shrink, and other financial reports, taking corrective action as needed to achieve targets
Lead, coach, and develop the store team, fostering a high-performance culture focused on customer satisfaction and operational excellence
Execute disciplinary actions in accordance with company policy, including the ability to make hiring, termination, and promotion decisions, in collaboration with Management and HR
Set daily and weekly goals for the team, tracking progress and coaching results
Drive accountability for achieving individual and team KPIs
Identify skill gaps and provide training and mentorship to grow team capabilities
Develop and execute local sales plans, promotional initiatives, and community engagement programs to drive revenue and market share
Analyze sales trends and key metrics to identify business opportunities and adjust strategies
Develop weekly, monthly, quarterly goals for the Store, tracking progress
Ensure the store is maintained to company standards and overseeing operations
Manage facilities needs, including coordinating repairs and maintenance
Conduct and maintain compliance with OSHA standards, completing audits and documentation as required
Enforce safety and security procedures, partnering with security department to protect company assets
Identify gaps or inefficiencies in processes, proposing solutions to improve operations
Understand and ensure compliance with wage and hour laws, including managing employee hours, break times, and overtime in accordance with local and federal regulations
Ensure merchandising standards, product placement, and in-store displays meet company expectations and seasonal directives
Direct team members to maintain floor sets and promotional displays, monitoring execution and timeliness
Oversee inventory replenishment processes to maintain optimal stock levels, reduce shrinkage, and maximize sales
Serve as the primary liaison between the store and corporate departments
Champion community partnerships and local sponsorships to build brand loyalty
Conduct regular store meetings to communicate goals, updates, and recognize achievements
Travel occasionally for trainings, regional meetings, or to support other locations
Perform additional duties as needed to drive store and company success

Benefits

Medical
Dental
Vision
Paid Time Off
Holiday Pay
401k with Employer Match
HSA with Employer Contributions
Employer Sponsored Employee Basic Life Coverage
Life, Accident, Disability, FSA, Critical Illness, Identity Theft Coverage, Pet Insurance
Employee discounts