Wireless Retail Store Manager

Blue Link Wireless an Authorized Retailer of AT&T•Pico Rivera, CA

43d•$21 - $25•Onsite

About The Position

Blue Link Wireless, an AT&T Authorized Retailer, is seeking a full-time Retail Store Manager. This role offers a rewarding career path with opportunities for growth, professional training, and leadership development. The compensation structure includes a base rate, overtime, personal sales commission, and a store bonus, with potential for high earnings. The company emphasizes a performance-driven culture and provides industry-leading sales and leadership training. Store Managers will represent a global leader in communications, build community connections, and work in a well-designed retail environment. The position offers a full-time schedule designed for work-life harmony and a supportive team atmosphere.

Requirements

Two plus years of retail wireless management experience preferred.
Three or more years of sales and/or customer experience in telecommunications or related industry with consistent attainment of sales quota and objectives.
Excellent interpersonal, communication, and leadership skills.
Ability to expertly use and teach others to use wireless technology and services.
Ability to thrive in a fast-paced and competitive environment.
Well-developed planning, analytical, and problem-solving skills.
Familiarity with wireless terminology, industry trends, and wireless retail systems.
Ability to collaborate with key stakeholders on initiatives beyond store walls.
Strategic perspective and ability to champion change.
Inspiring your team through high performance, collaboration, and teamwork.
Utilizing professional expertise to solve problems and analyze issues.
Taking initiative and striving and creating results.
Possess a competitive spirit and desire to meet and exceed sales goals.
Speak effectively before customers or Team Members of the organization whether individually or in groups.
Knowledge of principles and processes for providing customer service, including but not limited to, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Effectively interact with all levels of organizational staff and company personnel.
Excellent presentation/facilitation, organizational, analytical, interpersonal, written/oral communication, and customer service skills.
Accept and implement verbal and written feedback.

Responsibilities

Lead and inspire a team of sales professionals to achieve top performance.
Manage store operations to ensure a positive customer experience.
Achieve and exceed sales goals through effective sales strategies and team motivation.
Provide exceptional customer service, assessing customer needs and ensuring satisfaction.
Train and develop team members on wireless technology, services, and sales techniques.
Collaborate with stakeholders on initiatives beyond store walls.
Champion change and utilize professional expertise to solve problems and analyze issues.
Maintain a clean, well-kept, and stocked retail environment.
Implement feedback and ideas from team members.
Ensure adherence to company policies and procedures.