Retail Store Manager

Samsonite•Nashville, TN

19d•Onsite

About The Position

This role is responsible for supporting an environment that drives sales through strong customer service skills, maintaining brand-enhancing store standards for a positive customer experience, and contributing to the store's sales and profit plan. The position also involves protecting company assets, controlling inventory shrinkage, and fostering a team-oriented atmosphere with constructive feedback. Key duties include driving sales by understanding and explaining merchandise, demonstrating accuracy at the point of sale, and taking ownership and accountability. The manager will also be responsible for hiring, training, and coaching store staff.

Requirements

Excellent selling skills.
Knowledge of a POS system to ring up sales.
Experience in the retail industry, customer service, and inventory control.
Demonstrate a professional image in words, actions, and appearance.
Like challenges and strives to exceed goals.
Dedicated, punctual and responsible.
Self-motivated.
Demonstrate ethical behavior and take pride in work quality.
Solution oriented.
Demonstrate leader in a team environment.
High energy level and self-confident.
Articulate and comfortable in group settings.
Able to persuade others to verbally express themselves.
Embrace a hands-on leadership role.
Strong operational skills and attention to detail.
Ability to multi-task and manage all aspects of a retail operation.
Can take direction from many sources and executes action.
Ability to solicit customer feedback and be “close” to the business.
Pro-actively seek solutions to market/store conditions.
Able to work a flexible schedule including nights and weekends.
High School Diploma or GED required.
Able to stand, move around the store, lift/push product that weigh up to 35 pounds, and use a ladder to complete job duties.
At least one year of previous retail management experience.

Responsibilities

Support an environment that drives sales by having strong customer service skills.
Consistently deliver brand enhancing store standards that create a positive customer experience.
Support Store achievement of established sales and profit plan.
Protect company assets and control inventory shrinkage.
Utilize skills as a team player to help grow the store, the brand, and continuously provide constructive and positive feedback to one another.
Ability to drive sales by understanding/explaining merchandise to the customer.
Demonstrate accuracy and efficiency at point of sale.
Demonstrate ownership and accountability.
Hire/Train/Coach a store staff of qualified employees.