Retail Store Manager

McMahons Best-One Tire•Lima, OH

32d•Onsite

About The Position

McMahon’s Best-One is a family owned company that has been in business in Fort Wayne since 1969. Here at McMahon's Best-One, we are committed to our customers, the services we provide, our local community and to our fantastic employees. Currently, we are looking for a Retail Store Manager to join our family at our Lima, Ohio location. Our Retail Store Managers directly supervise and coordinate all employees in the retail store; perform management functions such as purchasing, budgeting, accounting, and personnel work.

Requirements

Excellent written and verbal communication skills
Ability to take care of the customers’ needs while following company procedures
Ability to make critical decisions while following company procedures
Ability to allocate authority and/or task responsibility to appropriate people.
Ability to influence others to perform their jobs effectively and be responsible for making decisions
Ability to find a solution for or to deal proactively with work-related problems.
High school graduate or general education degree (GED); college degree preferred
3-5 years related experience
Valid driver’s license; driving record must meet company’s insurance requirements
Ongoing training is required per company’s standards
Must be competent in MS Word, Excel, and point of sale software
Ability to learn and operate point of sale system to create work orders and invoice customers in a timely and efficient manner
Ability to operate a flat-rate computer system (Mitchell, All-Data, or equivalent) and to learn the company’s flat-rate computer system

Responsibilities

Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel
Monitor work levels and review performance
Recommend personnel actions, such as hires, promotions, discharges, and discipline.
Conduct or arrange for employee training
Compile personnel records, such as time and production records, test results, etc. as required.
Greet customers and ascertain customer needs/desires
Explain and obtain approval from customers for unexpected repairs
Answer telephones
Look up items on computer
Enter orders
Prepare estimates
Compute sales prices, total purchases, and process payments
Maintain knowledge of current promotions, policies regarding payment, exchanges, and returns, and security practices
Inventory and requisition materials and supplies
Meet with vendors and suppliers regarding service products
Oversee completion of work, using equipment such as hand tools or gauges to verify compliance with standards
Inspect and monitor work areas, examine tools and equipment, and provide safety training to prevent, detect, and correct unsafe conditions or safety violations
Investigate accidents/injuries and prepare reports of findings.
Maintain hazmat book per OSHA
Prepare and administer department budget, coordinate purchases