Retail Store Manager

Circle K Stores • Little Rock, AR

24d • Onsite

About The Position

The Retail Store Manager is responsible for overseeing all aspects of store operations, including staff management, customer service, inventory control, financial analysis, and maintaining company standards. This role requires strong leadership, organizational, and communication skills to ensure the store operates efficiently and profitably while fostering a positive environment for employees and customers.

Requirements

• High School diploma or GED preferred.
• Experience in retail sales preferred.
• Experience to perform the essential duties, responsibilities and working in the conditions described.
• Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
• Ability to supervise and manage the functions listed in the CSR and ASM job description.
• Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
• A valid driver’s license and adequate transportation to/from bank and corporate management meetings.
• Ability to communicate (orally and in writing) in English.
• Perform other duties as assigned or delegated by his/her supervisor.

Nice To Haves

• Experience in retail sales preferred.
• High School diploma or GED preferred.

Responsibilities

• Recruit, hire, and train employees, ensuring excellent customer service.
• Develop, manage, and assign tasks to maintain store cleanliness, stocking, organization, and appearance.
• Maintain a professional and supportive image among subordinates and supervisors.
• Schedule employees according to company guidelines to optimize customer service and site image.
• Implement non-discriminatory management practices in hiring, training, counseling, motivating, and separating employees.
• Develop positive relationships with suppliers.
• Promote excellent customer service and resolve complaints professionally.
• Promote a safe and positive public image within the community.
• Prepare and deliver timely performance appraisals with constructive feedback.
• Train employees on customer service, site image, marketing execution, and safety procedures.
• Ensure effective and timely communication with all employees.
• Establish regular communication meetings with site employees and Market Manager.
• Develop action plans to meet site objectives.
• Organize and maintain all site files and manuals.
• Ensure timely and accurate completion of all required reports.
• Supervise stocking, display, and pricing of merchandise.
• Ensure all required employment posters and signs are displayed.
• Analyze daily sales and expense information to maximize sales and profits.
• Budget and forecast P&L lines, manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Perform financial analysis to maximize sales and net profits.
• Work outdoors as needed for tasks like cleaning parking lots, gas pumps, and taking out garbage.
• Work in occasional cold temperature extremes in walk-in coolers/freezers.
• Work with a minimum of direction and supervision.
• Act as an effective manager, supervisor, and leader at all times.

Benefits

• Circle K is an Equal Opportunity Employer.
• The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.
• Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED