Retail Store Manager (Twin Cities, MN)

PUMA•Galt, CA

2d•$65,000 - $80,000•Onsite

About The Position

PUMA is seeking a Retail Store Manager who embodies SPEED & SPIRIT, driven by values of performance, sporting legacy, and team spirit. This role is responsible for maintaining high customer experience standards, achieving sales and profitability goals, and managing a team. The manager will oversee recruitment, training, development, payroll, scheduling, inventory, visual merchandising, and marketing initiatives, ensuring compliance with all PUMA policies and procedures. A safe and compliant working environment is also a key responsibility.

Requirements

2-4 years of management experience in a focused, customer-service-oriented retail environment (preferably apparel/footwear).
Proven ability to exceed sales goals, reason through complex issues, and present information to large groups.
Demonstrated ability to build and develop strong teams.
Effective communication skills.
Computer skills, basic know-how about MS Office programs.
Ability to constantly walk and move about.
Critical senses required: speaking, hearing, near and far acuity, depth perception, and field of vision.
Ability to lift/carry, push/pull up to 30 pounds regularly.

Responsibilities

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
Ensure the Store consistently achieves or exceeds sales, KPIs and profitability goals through effective planning, expense control, sales, and service.
Manage recruitment, training, development, and succession of high-performing employees.
Control payroll and manage service-driven scheduling to maintain profitability while providing excellent customer service.
Ensure timely completion of all employee training programs.
Prepare and administer performance recognition, coaching conversations, and the annual Talent Management process.
Oversee Loss Prevention education and awareness programs.
Manage the execution and processing of incoming and outgoing merchandise, achieving inventory and shrink goals, and conducting physical inventory counts.
Execute and manage marketing initiatives and events.
Maintain POS access rights.
Maintain Visual Guidelines and store presentation standards.
Comply with all Policies & Procedures, operational core competencies, and key accountabilities.
Maintain a safe, healthy, and compliant working and shopping environment, reporting maintenance needs.
Attend off-site training and position-related meetings, which may require travel.
Participate in new store openings/closings, which may require travel.
Work non-traditional hours, including weekends, evenings, and holidays.