Retail Store Manager - Lehi, UT

PUMA•Lehi, UT

3d•$64,480 - $80,000•Onsite

About The Position

PUMA is seeking a Retail Store Manager who embodies SPEED & SPIRIT, driven by values that inspire performance, a vibrant sporting legacy, and team spirit. This role is responsible for providing a high standard of customer experience, achieving sales and profitability goals, and leading a high-performing team. The manager will oversee recruitment, training, development, payroll control, scheduling, and ensure all employees complete training programs. They will also be responsible for loss prevention, inventory management, visual merchandising, marketing initiatives, and maintaining a safe and compliant working environment. The role requires attending off-site training and meetings, potentially participating in new store openings/closings, and working non-traditional hours including weekends, evenings, and holidays.

Requirements

2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
Proven ability to exceed sales goals, reason through complex issues, and present information to large groups.
Demonstrated ability to build and develop strong teams.
Effective communication skills.
Computer skills, basic know-how about MS Office programs.
The ability to constantly walk and move about is required.
Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision.
Ability to lift/carry, push/pull up to 30 pounds regularly.

Responsibilities

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
Ensure the Store consistently achieves or exceeds sales, KPIs and profitability goals through effective planning, expense control, sales and service.
Responsible for recruitment, training, development and succession of high performing, results driven employees.
Responsible for payroll control and service driven scheduling to maintain a profitable location while providing excellent customer service.
Responsible for training and timely completion of all training programs for all employees.
Prepare and administer timely and accurate performance recognition, coaching conversations, and the annual Talent Management process.
Responsible for Loss Prevention education and awareness programs.
Responsible for the execution and processing of incoming and outgoing merchandise; achieve or exceed inventory and shrink goals, as well as, physical inventory counts.
Responsible for executing and managing marketing initiatives and events.
Responsible for maintaining POS access rights.
Responsible for maintaining Visual Guidelines and store presentation standards.
Comply with all Policies & Procedures, operational core competencies and key accountabilities.
Responsible for maintaining a safe, healthy and compliant working and shopping environment; reporting any maintenance needs timely.
Attend off-site training and position related meetings as required; travel may be required.
Participate in new store openings/closings, travel may be required.