Retail Store Manager
About The Position
Cotopaxi is seeking a people-first leader to guide its Bridgeport Village team in Tigard, OR. This role is more than just a typical retail position; the brick & mortar stores are envisioned as hubs for connection, inspiration, and adventure. The focus is on creating meaningful, personal, inclusive, and impactful guest interactions, viewing profit as a byproduct of good conversation. The Store Manager will lead all aspects of store operations, including coaching, development, P&L ownership, and local community engagement, while fostering a team culture rooted in camaraderie, collaboration, and shared purpose. This position is ideal for individuals who thrive on connection, build trust through action, and enjoy developing others, playing a key role in scaling Cotopaxi's unique retail experience.
Requirements
- 2+ years of experience managing a team of 10+ in a retail environment.
- A strong sense of ownership and pride in leading people and building community.
- Comfort with ambiguity, problem-solving, and rapid adaptation.
- A knack for using data to inform decisions and improve performance.
- Proven success in hiring, training, and developing high-performing teams.
- Skilled at building thoughtful, efficient schedules that balance business goals with team well-being.
- An entrepreneurial mindset – energized by launching something new and learning fast.
- Experience with Google Workspace and Microsoft Office.
- Flexibility to work varying hours to support team and business needs.
- Ability to lift up to 50 lbs and work on your feet.
Nice To Haves
- NetSuite experience is a plus.
Responsibilities
- Championing Authentic Guest Experiences by meeting guests where they are, guiding them with care, curiosity, and intention.
- Leading by example on the sales floor, modeling storytelling, connection, and authentic guest experiences.
- Building and coaching a best-in-class team that drives sales and local impact.
- Creating training moments that energize, develop, and celebrate Guides.
- Inspiring the team by living Cotopaxi’s values (People, Innovation, and Adventure) and driving deeper connection to the company's impact and mission.
- Managing all aspects of the business, including budgeting and P&Ls.
- Driving KPI success while staying rooted in purpose, not pressure.
- Managing inventory, merchandising, and back-of-house operations.
- Collaborating with the regional leader on business development and strategy.
- Planning monthly community and revenue-driven events that create meaningful local connections.
- Leading the hiring, scheduling, and development of the store team.
Benefits
- Medical, dental and vision benefits with HSA, FSA, and DCSA options.
- Company paid basic life insurance with the option to purchase additional coverage.
- Voluntary short-term and long-term disability coverage.
- Voluntary accident and critical illness insurance.
- Company paid employee assistance program.
- Company-paid volunteer time.
- 401(k) plan with employer match.
- Unlimited responsible PTO.
- Adventure Days: Two team building moments for the store to recharge and reconnect together.
- 60% off Cotopaxi products.
- Learning and development opportunities.
- Additional outdoor brand discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
