Retail Store Manager

POP MART Americas Inc.•Toronto, ON

14d•CA$75,000 - CA$90,000•Onsite

About The Position

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. We are in search of a Store Manager ready to contribute our continuous expansion across the United States. This person will be responsible for store KPIs and team management. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Area Manager.

Requirements

Retail industry knowledge, skills, and abilities;
1+ years of Retail Store Manager experience with a high number of sku volume ,and executing retail Marketing and Visual Merchandising experience.
Experience in managing more than 10 or more retail employees in store.
Experienced working with international business partners, ability to speak or understand multiple languages is a plus.
Ability to adapt to a fast-paced environment and implement new standardization directives.

Nice To Haves

An interest in designer toys will make you a competitive candidate for this position.
Associates Degree or Bachelors Degree in Business Management related will be preferred.

Responsibilities

Manage a team of Supervisors, and Brand Associates setting expectations, goals, and develop talent;
Responsible for total store, 4 wall ownership, Brand standards , Operations, People, setting high store standards that reflects company brand image, values, and culture that is focused on providing positive customer and employee experience.
Execute Visual Merchandising and Marketing directives from business partners and install Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures.
Support company on marketing events such as in store events, Pop-up events, conventions, new store openings.
Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed.