Retail Store Manager 1

AT&T•Santa Fe, NM
•$49,500 - $74,300•Onsite

About The Position

The Retail Store Manager 1 partners with a store manager to oversee the daily operation of an AT&T retail store. The role supports merchandising and product launches, helps meet and exceed sales objectives, and ensures customers have an excellent experience with AT&T products and services. The manager also performs outreach and promotional activities, including off-site events as needed, and coaches retail sales consultants to help them meet sales and service goals. AT&T provides paid training to support leadership development.

Requirements

  • Excellent communication and leadership skills.
  • Three or more years of sales and/or customer experience in telecommunications or a related industry.
  • Prior management experience.
  • Well-developed planning, analytical, and problem-solving skills.
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
  • Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

  • Partner with a store manager to oversee daily retail store operations.
  • Assist with merchandising and product launches.
  • Help meet and exceed sales objectives.
  • Ensure customers have an extraordinary experience with AT&T products and services.
  • Perform outreach and promotional activities, including off-site events as needed.
  • Coach retail sales consultants to help them meet sales and service goals.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Tuition reimbursement program.
  • Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire.
  • Paid parental leave.
  • Paid caregiver leave.
  • Additional sick leave beyond what state and local law require may be available but is unprotected.
  • Adoption reimbursement.
  • Short- and long-term disability benefits.
  • Life and accidental death insurance.
  • Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs.
  • Employee Assistance Programs (EAP).
  • Employee wellness programs.
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
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