Retail Store Manager - Boardwalk
Lindt & Sprüngli USA•Kitchener, ON
•CA$56,000 - CA$70,000•Onsite
About The Position
We are looking for an enthusiastic, customer-focused, and results-driven individual to join our team as the Store Manager of our brand-new Lindt store at The Boardwalk in Kitchener. The ideal candidate must possess strong communication skills and a passion for sales and merchandising.
Requirements
- Excellent customer service skills
- Sales oriented, able to develop/build business
- 2-5 years of retail management experience
- Good time management habits
- Strong oral and written communication abilities (French and English)
- Previous experience in a merchandising or presentation capacity
- A history of going above and beyond to provide exceptional customer service
- A talent for sales and selling
- A passion for chocolate!
Nice To Haves
- Post secondary education preferred
Responsibilities
- Management of the daily operations of Lindt Retail Boutique
- Responsible for generating and driving corporate sales
- Uphold the values of exemplary customer service through modeling of behaviour and establishing appropriate guidelines
- Monitor sales and labour issues on a daily basis with a goal to maximize store profitability without sacrificing customer service
- Recruitment, interviewing and hiring of Retail Sales Associates
- Supervision of store employees to maximize customer service, sales and profit
- Training of sales techniques and product knowledge
- Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
- Daily reconciling of cash with sales receipts, daily paperwork and accounting, payroll and other store administration
- Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
- On-going performance management of staff, assist in the preparation and delivery of employee performance reviews
- Maintain store merchandising presentation to company standards
- Maintain high standards for cleanliness and food/product safety
- Cash handling, inventory ordering and related retail administrative duties
Benefits
- Health and Dental Plan
- Retirement Savings Plan
- Employee Assistance Program
- Corporate Gym Discount Rates
- Wellness Program
- Chocolate!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
