Red Lion Retail Store Manager - Victoria - Navarro, TX
About The Position
Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Store Managers who are strategic, hands-on leaders with a passion for driving sales, developing high-performing teams, and delivering world-class customer experiences. We offer competitive base pay and competitive commissions with a clear path for career growth through our industry-leading leadership training and development programs. We are a rapidly expanding branded partner in the operating under multiple brands across 15 states—with a footprint expected to reach over 200 retail locations nationwide. Our teams connect residential customers to essential services including high-speed internet, mobile, video, and voice solutions.
Requirements
- 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics.
- Proven success in driving sales performance and leading high-performing teams.
- Strong leadership, communication, and coaching skills.
- Analytical and problem-solving abilities with experience using performance metrics.
- Proficiency in Microsoft Office; familiarity with wireless/telecom industry terminology preferred.
- High school diploma or GED required; Associate or Bachelor’s degree preferred.
- Flexible schedule availability, including evenings, weekends, and holidays.
- Willingness to travel to nearby store locations within a 35-mile radius (reliable transportation required).
- Bilingual (Spanish) strongly preferred.
Nice To Haves
- Background in wireless, broadband, or consumer electronics.
- Bilingual (Spanish)
Responsibilities
- Oversee all aspects of daily store operations, including merchandising, inventory control, product launches, and financial oversight.
- Implement best practices for product positioning, promotions, and customer engagement to meet and exceed revenue goals.
- Ensure compliance with company policies, including cash handling, inventory management, and operational audits.
- Lead your team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines.
- Analyze store performance data to identify trends, address gaps, and capitalize on growth opportunities.
- Collaborate with marketing teams to execute local events, promotions, and seasonal campaigns.
- Recruit, hire, train, and develop a high-performing sales team.
- Conduct regular coaching sessions, performance reviews, and skill development workshops.
- Foster a collaborative, performance-driven culture with a focus on accountability and recognition.
- Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
- Resolve escalated customer concerns quickly and effectively.
- Ensure all team members are knowledgeable on the latest products, promotions, and technology updates.
Benefits
- Competitive base salary + uncapped commission potential.
- Medical, Dental, Vision, 401(k).
- Paid training and onboarding.
- Paid vacation, sick time, and personal days.
- Internal promotions & advancement opportunities.
- Employee-exclusive growth & rewards programs, including: Milestone Program – Recognition and rewards at every stage of your leadership journey. Winners Circle – Annual all-expenses-paid trip to Mexico for top performers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
