T-Mobile - Retail Store Manager - Alexandria, VA

United Wireless • Alexandria, VA

2d

About The Position

As a Retail Store Manager, you lead by example, inspire your team to go all in, and empower them to excel in connecting customers to their world. You are responsible for overseeing all aspects of store operations, including hiring, scheduling, training, marketing, asset protection, and team leadership. With a strong understanding of the retail environment, you ensure the store runs smoothly and efficiently while delivering exceptional customer experience. In this role, you serve as the primary point of contact for all store employees, fostering a motivated and high-performing team. Your leadership is key to driving success and achieving store goals.

Requirements

• Applicants must be at least 18 years old
• Authorized to work in the United States
• Have a high school diploma, GED, or equivalent
• Reliable transportation and a flexible schedule are required to meet the needs of the role
• Candidates should have 1-3 years of experience in retail sales and sales management, including leadership roles within a retail environment
• The position also requires the ability to stand for long periods and perform physical tasks as needed
• We are committed to fostering an inclusive workplace, and reasonable accommodations can be provided to support individuals with disabilities in performing essential job functions.

Responsibilities

• Drive team performance
• Drive customer satisfaction
• Drive store success
• Provide feedback to employees
• Assist with customer concerns
• Ensure a positive experience aligned with our brand
• Oversee staffing
• Oversee scheduling
• Oversee marketing
• Oversee loss prevention
• Support operational excellence through sales and inventory management
• Hire passionate individuals
• Mentor your team
• Stay current on products and leadership practices
• Create an inclusive environment
• Focus on performance management
• Recognize achievements
• Ensure the store meets success metrics
• Uphold United Wireless policies and procedures

Benefits

• health, dental, vision, and life insurance
• long-term and short-term disability coverage
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED