T-Mobile - Retail Store Manager - Fairfax, VA
About The Position
As a Retail Store Manager, you lead by example, inspire your team to go all in, and empower them to excel in connecting customers to their world. You are responsible for overseeing all aspects of store operations, including hiring, scheduling, training, marketing, asset protection, and team leadership. With a strong understanding of the retail environment, you ensure the store runs smoothly and efficiently while delivering exceptional customer experience. In this role, you serve as the primary point of contact for all store employees, fostering a motivated and high-performing team. Your leadership is key to driving success and achieving store goals.
Requirements
- Applicants must be at least 18 years old
- Authorized to work in the United States
- High school diploma, GED, or equivalent
- Reliable transportation
- Flexible schedule
- 1-3 years of experience in retail sales and sales management, including leadership roles within a retail environment
- Ability to stand for long periods
- Ability to perform physical tasks as needed
Responsibilities
- Drive team performance
- Drive customer satisfaction
- Drive store success
- Provide feedback to employees
- Assist with customer concerns
- Ensure a positive customer experience
- Oversee staffing
- Oversee scheduling
- Oversee marketing
- Oversee loss prevention
- Support operational excellence through sales and inventory management
- Hire passionate individuals
- Mentor team
- Stay current on products and leadership practices
- Create an inclusive environment
- Focus on performance management
- Recognize achievements
- Ensure the store meets success metrics
- Uphold United Wireless policies and procedures
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Long-term disability coverage
- Short-term disability coverage
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
