T-Mobile - Retail Store Manager - Pewaukee, WI

United Wireless•Pewaukee, WI

About The Position

As a Retail Store Manager, you lead by example, inspire your team to go all in, and empower them to excel in connecting customers to their world. You are responsible for overseeing all aspects of store operations, including hiring, scheduling, training, marketing, asset protection, and team leadership. With a strong understanding of the retail environment, you ensure the store runs smoothly and efficiently while delivering exceptional customer experience. In this role, you serve as the primary point of contact for all store employees, fostering a motivated and high-performing team. Your leadership is key to driving success and achieving store goals.

Requirements

Applicants must be at least 18 years old
Authorized to work in the United States
High school diploma, GED, or equivalent
Reliable transportation
Flexible schedule
1-3 years of experience in retail sales and sales management, including leadership roles within a retail environment
Ability to stand for long periods and perform physical tasks as needed

Responsibilities

Drive team performance, customer satisfaction, and store success.
Provide feedback to employees, assist with customer concerns, and ensure a positive experience aligned with our brand.
Oversee staffing, scheduling, marketing, and loss prevention while supporting operational excellence through sales and inventory management.
Hire passionate individuals, mentor your team, and stay current on products and leadership practices.
Create an inclusive environment, focusing on performance management, and recognizing achievements
Ensure the store meets success metrics-all while upholding United Wireless policies and procedures.