Retail Store Manager

Landscapers Supply•Simpsonville, SC

32d

About The Position

As a Store Manager, you'll be responsible for overseeing the daily operations and strategic direction of our store catering to our customer’s needs. This position reports directly to our COO and requires a dynamic and results-driven individual with a deep understanding of the market and merchandise, excellent leadership skills, and a passion for providing exceptional customer service.

Requirements

Experience as Retail Store Manager or Assistant Store Manager
Excellent leadership skills
Strong knowledge of POS systems (Paladin preferred but not required)
Knowledge of KPI'S nad Reports
Strong communication and customer relationship skills
Customer satisfaction-oriented
Ability to lift and handle up to 70

Responsibilities

Operational Management:
Supervise and coordinate daily store activities, ensuring operational efficiency.
Maintain optimal stock levels and inventory control to meet customer demand.
Implement and enforce store policies and procedures.
Oversee and optimize the hardware, yard, and power equipment (HYPE) departments of the retail store.
Customer Service:
Foster a customer-centric environment to enhance the overall shopping experience.
Address customer inquiries and concerns promptly, ensuring customer satisfaction.
Develop and maintain strong relationships with landscapers and contractors.
Team Leadership:
Recruit, train, and supervise store staff to ensure a high level of competence and professionalism.
Foster a positive and collaborative work environment.
Sales and Marketing:
Assist in developing and implementing sales strategies to drive revenue and meet or exceed targets.
Collaborate with the marketing team to execute promotional activities and enhance brand visibility.
Financial Management:
Monitor and manage store budgets, expenses, and financial performance.
Maximize Gross Margin and exceed KPI Goals.
Prepare reports on sales, expenses, and other key performance indicators.
Implement cost-effective measures to improve profitability.
Safety and Compliance:
Ensure compliance with health and safety regulations.
Implement security measures to prevent theft and losses.
Stay informed about industry regulations and ensure store compliance.
Inventory Management:
Oversee inventory processes, including ordering, receiving, and maintaining stock levels.
Conduct regular inventory audits to ensure accuracy and identify discrepancies.
Implement strategies to minimize stockouts and overstock situations.
Maintain minimum inventory turn ratio’s and reduce inventory shrinkage
Merchandising:
Develop and execute merchandising strategies to optimize product presentation.
Ensure displays are visually appealing, well-organized, aligned with the store's brand.
Collaborate with suppliers and the purchasing team to introduce new products and improve product placement.
Store Appearance:
Maintain a clean, organized, and visually appealing store environment (interior and exterior)
Implement and enforce store cleanliness standards.
Monitor and address any issues related to the physical appearance of the store, including signage and displays.
Strategic Planning:
Work closely with the Store Manager, COO, and Senior Leadership Team to develop and execute strategic plans for the store.
Provide input on product selection, pricing, and merchandising strategies.