Retail Store Layout Associate

Retail Services WIS Corporation • Baltimore, MD

8d • Onsite

About The Position

The Store Layout Services Associate (SLS Associate) is responsible for the successful execution of in store layout support, store mapping, and additional customer specific projects throughout their assigned geographies. The SLS Associate is responsible for ongoing excellent execution of the WIS Store Layout Services Projects. The SLS Associate embodies the company values of Service, Pride, Integrity, Results, Innovation, and Teamwork, customer obsession, and makes safety and security a personal mission.

Requirements

• Associates Degree or equivalent combination of experience and education.
• A minimum of three (3) year of retail/store layout experience.
• Proven ability to work independently and meet commitments in a timely efficient manner, with little do no direct supervision.
• Strong communication skills with a high attention to detail and problem solving.
• Effective customer relations and service skills meant to deliver exceptional service and the ability to act quickly to solve concerns or challenges as they arise.
• A valid driver’s license, proof of auto insurance, and/or meeting the Fleet driver requirements may be required depending on Division needs.
• Must be willing to submit to a pre-employment investigative consumer report, pre-employment drug screening and/or MVR check.

Nice To Haves

• Experience with Spatial Planning or CAD programs

Responsibilities

• Completing assigned work efficiently, while maintaining a high standard of quality and consistency with a goal to exceed customer expectations.
• Mapping store settings using proprietary company software and resources with a high degree of accuracy and integrity.
• Collecting special planning and mapping data within store environments, per specific customer needs as outlined in procedures for the projects.
• Following customer specific processes for all projects, to ensure we deliver on our service requirement; communicate misses quickly and with integrity.
• Engaging with local store leadership prior to arrival, preferably the day before whenever possible, in order to introduce themselves and build strong relationships.
• Managing multiple priorities and ensuring completion of all commitments in a timely and productive manner.
• Identifying and communicating challenges upward with leadership, in order to update processes, procedures, reduce rework needs and help our customers find a better way.
• Maintaining professionalism and positive relationships with customers, employees, and internal partners alike, always enhancing our reputation in the marketplace.
• Operating in an independent manner, with little to no direct supervision, while delivering exceptional results and performance.
• Training and developing employees assigned to mapping, including new SLS Associates, as needed, to ensure a robust team ready to execute the needs of our business.

Benefits

• Frequent travel via automobile and plane, with frequent overnight stays.
• Ability to use both hands and wrists for repetitive motions.
• Ability to be in low-level positions, such as squatting, kneeling, or crouching.
• Ability to frequently use a ladder.
• Ability to adapt to changing working conditions, such as standing and sitting for long periods of time, as well as frequent walking.
• Ability to lift and carry up to 25 lbs.
• Reasonable accommodations to qualified individuals with disabilities to enable them to effectively perform the essential functions of the job.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree