Retail Store Generalist

Goodwill Omaha•Bellevue, WA

3d•Onsite

About The Position

This position is responsible for working on the sales floor and/or production area. The Retail Store Generalist will learn and perform all Cashier and Production Associate functions in the retail store, provide back-up support in all areas for vacations/staff shortages, and provide excellent service to customers, donors, fellow associates and participants. They may act as a key holder if required and participate in the new hire onboarding process as necessary. This role involves making decisions on product quality and pricing items accordingly, researching value as necessary, and meeting or exceeding attendance expectations. The Generalist will actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants. Additionally, they will educate customers and the community about the mission and vision of the organization and demonstrate the Goodwill core values through actions and words.

Requirements

GED or High School Diploma preferred
Knowledge of Computer applications preferred
Previous cashier, customer service, production, retail experience required
Must have the ability to work as part of a team.
Must provide excellent customer service.
Must be a flexible and adaptable to work and cover different areas on any given day; may be responsible for covering different areas in one day.
Must be able to work quickly with a sense of urgency and be able to multi-task.
To be a high-energy, positive contributor.
Desire to work hard and perform well with dedication and great work ethic.
Communicate effectively with managers, customers, participants and other associates.

Responsibilities

Learn and perform all Cashier and Production Associate functions in the retail store
Provide back-up support in all areas for vacations/staff shortages
Provide excellent service to customers, donors, fellow associates and participants
May act as key holder if required
Participate in the new hire onboarding process as necessary
Make decisions on product quality and price items accordingly; researching value as necessary
Meet or exceed the attendance expectations for this position
Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants
Personally participate in ongoing cross training opportunities, education and development as well as supporting others in their efforts to develop.
Educate customers and the community about the mission and vision of the organization.
Demonstrate the Goodwill core values through actions and words.