Retail Store Environment Team Member

Michaels•Austin, TX

3d•Onsite

About The Position

This role is responsible for maintaining a high standard of the store's overall look and feel, including cleanliness and recovery standards, to deliver on Brand Promises. The Team Member will deliver friendly customer service, assist customers in shopping, and help them find what they are looking for. Key responsibilities include collecting and disposing of trash, dusting and mopping floors, moving equipment and products for cleaning, and cleaning assigned areas using specified materials and equipment. This may involve mixing cleaning solutions. The role also includes deep cleaning of key areas like bathrooms, breakrooms, and high-traffic zones to ensure a clean and safe environment for customers and staff. The Team Member must maintain cleaning equipment, notify supervisors of supply needs, and take initiative to identify and complete cleaning tasks. All tasks must be performed in accordance with federal, state, and county guidelines. Maintaining positive and respectful interactions with team members and customers is crucial, serving as a role model and projecting a positive image. Additional duties may include providing a fast and friendly checkout experience, executing cash handling, engaging customers about rewards programs and credit cards, assisting with omnichannel processes (BOPIS, SFS), participating in truck unloading, stocking, and planogram processes, and supporting shrink and safety programs. Adherence to Standard Operating Procedures (SOPs) and Company programs is required for compliance.

Requirements

Retail and/or cleaning experience preferred.
Ability to remain standing for long periods of time.
Ability to move throughout the store.
Regular bending, lifting, carrying, reaching and stretching.
Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Must be at least sixteen (16) years or older.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Responsibilities

Maintain store cleanliness and recovery standards.
Deliver friendly customer service and assist customers.
Collect and dispose of trash following approved procedures.
Dust and damp mop floors following approved procedures.
Move equipment and products for proper cleaning and place products back in correct placement.
Clean assigned areas with the use of assigned materials and equipment.
Mix water and detergents in containers to prepare cleaning solutions.
Deep clean key areas of the store including bathrooms, breakrooms, entry ways and other high traffic areas.
Keep cleaning equipment neat and orderly and notify supervisor of supply needs.
Seek out areas requiring cleaning and take initiative to complete the task.
Complete all tasks assigned by supervisor.
Perform tasks in accordance with all federal, state and county guidelines.
Maintain positive and respectful interactions with team members and customers.
Project a positive image and serve as a role model.
Provide a fast and friendly check out experience.
Execute cash handling to standards.
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
Participate in the truck un-load, stocking, and planogram (POGs) processes.
Support shrink and safety programs.
Adhere to Standard Operating Procedures (SOPs) and Company programs.