Retail Store Environment Team Member PT

Michaels•Battle Creek, MI
•Onsite

About The Position

The Retail Store Environment Team Member helps maintain the store’s overall appearance, cleanliness, and recovery standards while delivering friendly customer service and helping customers find what they need. The role includes cleaning assigned areas and high-traffic spaces, handling trash, maintaining cleaning equipment and supplies, and following applicable procedures and legal guidelines. Team members are expected to take initiative, complete assigned tasks, and interact positively and respectfully with customers and colleagues. Other duties may include checkout and cash handling, promoting Rewards and Private Label Credit Card programs, supporting Buy Online Pickup in Store and Ship from Store processes, participating in truck unloading, stocking, and planogram work, and supporting shrink and safety programs. The job is performed in a public retail store, with some work in stock rooms and occasional outdoor work. Work hours include nights, weekends, and early mornings.

Requirements

  • Must be at least 16 years old.
  • Ability to remain standing for long periods and move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
  • Ability to work with standard commercial cleaners and chemicals from cleaning supplies.
  • Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Nice To Haves

  • Retail and/or cleaning experience preferred.

Responsibilities

  • Maintain store cleanliness, recovery, and overall appearance to deliver the company’s Brand Promises.
  • Provide friendly customer service and help customers shop and find products.
  • Collect and dispose of trash according to approved procedures.
  • Dust and damp mop floors according to approved procedures.
  • Move equipment and products to clean properly and return products to their correct placement.
  • Clean assigned areas using designated materials and equipment, including preparing cleaning solutions when required.
  • Deep clean bathrooms, breakrooms, entryways, and other high-traffic areas.
  • Keep cleaning equipment neat and orderly and notify a supervisor of supply needs in advance.
  • Identify areas requiring cleaning and take initiative to complete the work.
  • Complete tasks assigned by a supervisor and follow federal, state, and county guidelines.
  • Maintain positive and respectful interactions with team members and customers, including in difficult situations.
  • Project a positive image and serve as a role model for other Team Members.
  • As assigned, provide a fast and friendly checkout experience and handle cash according to standards.
  • As assigned, explain Rewards and Private Label Credit Card benefits and complete enrollments.
  • As assigned, assist with Buy Online Pickup in Store and Ship from Store processes.
  • As assigned, participate in truck unloading, stocking, and planogram processes.
  • Support shrink and safety programs.
  • Follow standard operating procedures and company programs, policies, and standards to ensure compliance with applicable laws and requirements.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical, dental, and vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts and access to partner discount programs.
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