Retail Store Associate

BETZ POOLS LTD.Stouffville, ON
Onsite

About The Position

Betz Pools is a trusted name in pool and spa care since 1945, dedicated to helping families enjoy their backyard experience to the fullest. As a growing local business, we pride ourselves on providing expert advice, quality products, and outstanding customer service in a fun, team-oriented environment. We are looking for a motivated and customer-focused Full-Time Retail Store Associate to join our team. This role is perfect for someone who enjoys working with people, thrives in a fast-paced retail setting, and is eager to learn about pool and spa care.

Requirements

  • Previous retail or customer service experience preferred
  • Positive attitude with a strong focus on customer service
  • Reliable and able to work a consistent schedule, including Saturdays
  • Willingness to learn and develop knowledge of pool and spa care
  • Strong communication and interpersonal skills

Nice To Haves

  • Positive customer feedback and repeat business
  • Strong product knowledge and confidence in recommendations
  • A clean, organized, and well-stocked store environment
  • Ability to work efficiently during busy periods
  • Being a reliable and supportive team member

Responsibilities

  • Assist customers with pool and spa product selection
  • Perform water testing and provide accurate product recommendations
  • Answer customer questions related to pool maintenance and care
  • Stock shelves and maintain store organization and cleanliness
  • Deliver friendly, professional, and helpful customer service at all times
  • Track and communicate low stock, product issues, and customer feedback to management
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