Retail Part Time Store Associate

Office Depot•Rocky River, OH
•$12 - $14

About The Position

The part-time Retail Store Associate at Office Depot engages customers in a friendly, knowledgeable manner to create a positive shopping experience and drive sales. The role proactively identifies customer needs and recommends relevant products, services, and solutions, while contributing to a vibrant sales culture, strong visual and merchandising standards, freight and logistics activities, and high levels of client satisfaction. Associates support a customer-centric environment, local community engagement, and a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. This entry-level role includes training in technology and print products and services. Associates use sales principles to create satisfying customer interactions and help grow the business, with a focus on sales, exceptional service, and operational excellence in areas such as Print and Technology. Essential functions may require consent to periodic comprehensive background checks conducted by a third party. The company is committed to a safe and healthy work environment. Coworkers are expected to work safely and address potential hazards or concerns. The duties described are general in nature; other duties may be assigned.

Requirements

  • Basic computer skills and ability to use technology to access and enter job-related information.
  • Good interpersonal and communication skills for building relationships with clients and associates.
  • Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
  • Client-focused, positive, engaging, and action-oriented approach, with enthusiasm for the brand, products, services, and solutions.
  • Consent to periodic comprehensive third-party background checks may be required for essential functions.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Proactively acknowledge and engage customers to support a positive customer-centric experience.
  • Use the selling program to recommend suitable solutions and promote additional products and services.
  • Stay aware of advertisements, promotions, sales, and loyalty programs.
  • Maintain store and print department appearance according to company guidelines, keeping the environment neat, clean, and well stocked.
  • Follow standards for signage, labeling, and merchandise presentation.
  • Follow sorting and stocking guidelines and complete freight processes.
  • Keep the freight sorting area organized and set up according to guidelines.
  • Scan, investigate, and replenish inventory lows and outs daily.
  • Develop personal selling skills and product knowledge through provided sales and service tools and required training, including Tech and Print training.
  • Continue education in relevant areas, including designated certifications if required.
  • Comply with company policies, procedures, and practices, and support loss prevention efforts.
  • Work safely and address potential hazards or concerns.
  • Perform other duties as assigned.

Benefits

  • 401(k)
  • Other benefits included in the company benefits package.
  • Opportunities to move and grow within the organization.
  • May be eligible to participate in an incentive program, subject to the Incentive Plan terms and conditions.
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