Retail Part Time Store Associate

Office Depot•Burlington, NC
•$9 - $13

About The Position

The part-time Retail Store Associate at Office Depot engages with customers in a friendly and knowledgeable manner, recommends products, services, and solutions, and contributes to a positive shopping experience and store sales. The role supports a customer-centric environment, community engagement, a vibrant sales culture, strong visual and merchandising standards, freight and logistics activities, and client satisfaction. Associates are trained in technology and print products and services so they can effectively assist customers. The role is considered essential to store success, particularly in Print and Technology, and calls for a passion for sales, exceptional service, and operational excellence. Periodic comprehensive background checks conducted by a third party may be required. The associate helps maintain store and print department presentation, stocks and replenishes inventory, follows freight processes, and develops product knowledge and selling skills through training and, where required, certifications. Associates are also expected to support the company’s safety culture and comply with its policies and loss-prevention practices. Other duties may be assigned.

Requirements

  • Basic computer skills, including the ability to use technology to access and input job-related information.
  • Good interpersonal and communication skills to build relationships with clients and associates.
  • Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
  • Client-focused, positive, engaging, and action-oriented, with a passion for the brand, products, services, and solutions.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Proactively acknowledge and engage every customer to support a positive customer-centric experience.
  • Use the selling program to recommend appropriate solutions and promote additional products and services.
  • Stay aware of planned advertisements, promotions, sales, and loyalty programs.
  • Maintain the store and print department according to company appearance guidelines, keeping areas neat, clean, and well stocked.
  • Follow standards for signage, labeling, and merchandise presentation.
  • Follow sorting and stocking guidelines and complete freight processes.
  • Keep the freight sorting area organized and set up according to guidelines.
  • Scan, investigate, and fill inventory lows and outs daily.
  • Develop selling skills and product knowledge through company-provided tools and training, including required Tech and Print training and applicable certifications.
  • Comply with company policies, procedures, and practices, and support loss-prevention efforts.
  • Support the company’s operational safety culture by working safely and addressing potential hazards or concerns.
  • Perform other duties as assigned.

Benefits

  • 401(k)
  • Competitive salaries
  • Benefits package
  • Opportunities to move and grow within the organization
  • May be eligible to participate in an incentive program, paid according to the Incentive Plan terms and conditions
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