Retail Part Time Store Associate

Office Depot•Hickory, NC
•Onsite

About The Position

The Part Time Retail Store Associate at Office Depot supports store success by engaging customers in a friendly, knowledgeable manner and creating a positive shopping experience. The associate identifies customer needs and recommends appropriate products, services, and solutions to drive sales and satisfaction. The role contributes to a vibrant sales culture, store presentation and merchandising, freight and logistics activities, and a customer-centric environment aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. This entry-level role includes training in technology and print products and services so the associate can assist customers effectively. Associates use sales principles to provide satisfying customer interactions and help drive sales and operational excellence, particularly in Print and Technology. The position may require consent to periodic comprehensive background checks conducted by a third party. The role supports a safe and healthy work environment by following safe practices and addressing potential hazards or concerns. Other duties may be assigned.

Requirements

  • Basic computer skills, including the ability to use technology to access and input job-related information.
  • Good interpersonal and communication skills to build relationships with clients and associates.
  • Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
  • A client-focused, positive, engaging, and action-oriented approach, with enthusiasm for the brand, products, services, and solutions.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Proactively acknowledge and engage customers to support a positive customer-centric experience.
  • Use the selling program to recommend the best solutions and additional products or services.
  • Stay aware of planned advertisements, promotions, sales, and loyalty programs.
  • Maintain store and print department appearance according to company guidelines, keeping areas neat, clean, and well-stocked.
  • Follow standards for signage, labeling, and merchandise presentation.
  • Sort and stock merchandise according to established guidelines and complete freight processes.
  • Keep the freight sorting area organized and set up according to guidelines.
  • Scan, investigate, and fill inventory lows and outs daily.
  • Develop selling skills and product knowledge using provided sales and service tools, and complete required Tech, Print, and other applicable training and certifications.
  • Comply with company policies, procedures, and practices and support loss prevention efforts.
  • Work safely and address potential hazards or concerns.

Benefits

  • 401(k)
  • Opportunities to move and grow within the organization
  • May be eligible to participate in an incentive program
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