Retail Part Time Store Associate

Office Depot•Matthews, NC
•$10 - $15

About The Position

As a part-time Retail Store Associate at Office Depot, you help create a positive shopping experience by engaging customers, understanding their needs, and recommending suitable products, services, and solutions. You contribute to a vibrant sales culture, maintain visual and merchandising standards, support freight and logistics activities, and prioritize customer satisfaction. You help foster a customer-centric environment and positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. The role includes training in technology and print products and services so you can assist customers effectively. The position is considered essential to store success through sales and service in areas such as Print and Technology. Periodic comprehensive third-party background checks may be required. The ODP Group, through ODP Business Solutions and Office Depot, provides products, services, and technology solutions through a B2B distribution platform and omnichannel presence, including supply-chain and distribution operations, sales professionals, online channels, and Office Depot and OfficeMax retail stores. The company is committed to a safe and healthy work environment; coworkers are expected to work safely and address potential hazards or concerns. The company offers competitive salaries, a benefits package that includes a 401(k), opportunities for career growth, and possible participation in an incentive program under its terms and conditions. The posting remains open for at least three days and expires when the position is filled.

Requirements

  • No prior experience is required.
  • Basic computer skills, including the ability to use technology to access and enter job-related information.
  • Interpersonal and communication skills to build relationships with clients and associates.
  • Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
  • A client-focused, positive, engaging, and action-oriented approach, with enthusiasm for the brand, products, services, and solutions.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Proactively acknowledge and engage customers to support a positive, customer-centric experience.
  • Use the selling program to recommend appropriate solutions and promote additional products or services.
  • Stay informed about advertisements, promotions, sales, and loyalty programs.
  • Maintain the appearance of the store and print department according to company guidelines, keeping the environment neat, clean, and well stocked.
  • Follow standards for signage, labeling, and merchandise presentation.
  • Follow sorting and stocking guidelines and complete freight processes.
  • Keep the freight sorting area organized and set up according to guidelines.
  • Scan, investigate, and replenish inventory lows and outs daily.
  • Develop selling skills and product knowledge using provided sales and service tools, and complete required Tech, Print, and other applicable training.
  • Continue education in relevant areas, including designated certifications when required.
  • Follow company policies, procedures, and practices, and support loss-prevention efforts.
  • Work safely and address potential hazards or concerns.
  • Perform other duties as assigned.

Benefits

  • Competitive salary
  • Benefits package including a 401(k)
  • Opportunities for career growth
  • Possible eligibility to participate in an incentive program
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