Retail Part Time Store Associate

Office Depot • Rockford, IL

4d • $15 - $16

About The Position

The part-time Retail Store Associate at Office Depot helps drive store success through customer service, sales, and operational excellence. The associate proactively engages customers, identifies their needs, and recommends suitable products, services, and solutions. The role contributes to a positive, customer-centric shopping experience and supports local community engagement and a workplace culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous.

The associate supports store and print department presentation, merchandising, freight and logistics, inventory replenishment, and loss prevention. Training is provided in technology and print products and services, with continued learning and designated certifications where required. The essential functions may require consent to periodic comprehensive background checks conducted by a third party.

The ODP Group describes itself as a provider of products, services, and technology solutions through a B2B distribution platform and omnichannel presence, including supply chain and distribution operations, sales professionals, online channels, and Office Depot and OfficeMax retail stores. Coworkers are expected to support a safe and healthy work environment by working safely and addressing potential hazards or concerns.

Requirements

• Basic computer skills, including the ability to use technology to access and input job-related information.
• Good interpersonal and communication skills to build relationships with clients and associates.
• Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
• A client-focused, positive, engaging, and action-oriented approach, with enthusiasm for the brand, products, services, and solutions.
• Consent to periodic comprehensive third-party background checks may be required for essential functions.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Proactively acknowledge and engage every customer to support a positive customer-centric experience.
• Use the selling program to recommend the best solutions and promote additional products and services.
• Stay aware of advertisements, promotions, sales, and loyalty programs.
• Maintain store and print department appearance according to company guidelines, keeping areas neat, clean, and well stocked.
• Follow standards for signage, labeling, and merchandise presentation.
• Sort and stock merchandise according to guidelines and complete freight processes.
• Keep the freight sorting area organized and set up according to guidelines.
• Scan, investigate, and replenish inventory lows and outs daily.
• Develop selling skills and product knowledge using company-provided sales and service tools, including completing Tech, Print, and other applicable training.
• Continue education in relevant areas and obtain designated certifications when required.
• Comply with company policies, procedures, and practices and support loss prevention efforts.
• Work safely and address potential hazards or safety concerns.
• Perform other duties as assigned.

Benefits

• 401(k)
• Competitive salaries
• Benefits package
• Opportunities to move and grow within the organization
• Potential eligibility to participate in an incentive program, subject to the Incentive Plan terms and conditions

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed