Retail Part Time Store Associate

Office Depot•Charlotte, NC

About The Position

The Part Time Retail Store Associate supports Office Depot’s retail success by engaging customers in a friendly, knowledgeable manner and creating a positive shopping experience. The associate identifies customer needs and recommends appropriate products, services, and solutions while contributing to a vibrant sales culture, strong store presentation, freight and logistics operations, and customer satisfaction. The role supports a customer-centric environment and engagement with the local community, aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. This entry-level role includes training in technology and print products and services so the associate can assist customers effectively. Associates use sales principles to support satisfying customer interactions and business growth, particularly in Print and Technology. The position may require consent to periodic comprehensive background checks conducted by a third party. Coworkers are expected to support a safe work environment by working safely and addressing potential hazards or concerns. Other duties may be assigned.

Requirements

  • Basic computer skills, including the ability to use technology to access and input job-related information.
  • Interpersonal and communication skills to build relationships with clients and associates.
  • Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
  • Client-focused, positive, engaging, and action-oriented approach.
  • Passion for the company’s brand, products, services, and solutions.
  • High school diploma or equivalent preferred; no prior experience required.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Proactively acknowledge and engage customers to support a positive customer-centric experience.
  • Use the selling program to recommend appropriate solutions and additional products or services.
  • Maintain awareness of advertisements, promotions, sales, and loyalty programs.
  • Maintain the store and print department appearance according to company guidelines, keeping areas neat, clean, and well stocked.
  • Follow standards for signage, labeling, and merchandise presentation.
  • Sort and stock merchandise according to established guidelines and complete freight processes.
  • Keep the freight sorting area organized and set up according to guidelines.
  • Scan, investigate, and replenish inventory lows and outs daily.
  • Develop selling skills and product knowledge using provided sales and service tools.
  • Complete at least the applicable Tech, Print, and other training, and continue education up to designated certifications when required.
  • Comply with company policies, procedures, and practices and support loss prevention efforts.
  • Work safely and address potential hazards or concerns.
  • Perform other duties as assigned.

Benefits

  • 401(k)
  • Competitive salaries
  • Opportunities to move and grow within the organization
  • May be eligible to participate in an incentive program, subject to the Incentive Plan terms and conditions
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