Retail Store Assistant Manager

GRANQUARTZ•Nashville, TN

32d•$22 - $27•Onsite

About The Position

The Retail Store Assistant Manager will assist in overseeing, managing, and coordinating the day-to-day operations within a best-in-class industrial supply retail store. Reporting to the Store Manager, they will proactively assist in the operation of the retail branch with product sales to exertional customers, product and customer demo/training, supervision of retail branch staff where needed, receiving/shipping/storage of in-store merchandise, and the cleanliness and upkeep of the retail branch location.

Requirements

Minimum of five years of experience in retail, industrial supply, distribution, or related industry.
Experience using a computer and business systems to complete daily tasks.
Strong verbal communication skills required for customer and associate relations.
Ability to develop relationships and work closely at all levels of an organization from seasonal hourly employees to senior leaders.
Demonstrated ability to deliver high-quality customer experience in a retail, branch, or service environment.
Must be eighteen (18) years of age or older.
Must be able to pass pre-employment drug screening and background check.

Nice To Haves

Previous supervisory, team lead, or assistant manager experience in a retail, branch, warehouse, or distribution environment.
Experience with inventory management, cycle counts, receiving, shipping, or warehouse management systems.
Familiarity with Material Handling equipment. Certification preferred or ability to become certified within first 30 days of employment.

Responsibilities

Assist Branch Manager in monitoring and enforcing daily security and safety protocols.
Daily safety walks with Branch Manager to address any safety concerns.
Manage Material Handling Inspection Sheet compliance.
Audit outbound orders for accuracy prior to shipping.
Audit orders for ship-to location accuracy.
Ensure all On-Time-In-Full (OTIF) service levels are met for the Branch Location.
Ensure systematic Bin Moves match Physical Bin Moves within the Branch Location.
Ensure daily cycle count compliance is met and maintain accurate retail store inventory through regular cycle counts and complete inventory counts.
Meet or exceed monthly revenue targets for walk-in sales.
Correctly receive, put away, pick, pack, and ship product.
Help ensure the Branch Location is clean, well-organized, and creates a best-in-class customer experience.
Collaborate with the Branch Manager and outside sales team, using previous industry knowledge to improve the retail sales experience and overall customer satisfaction through strong product and industry knowledge.
Perform other duties as assigned.