Stock Hourly Manager

Dufry CareersLos Angeles, CA
$29 - $32Onsite

About The Position

The Retail Stock Manager I oversees comprehensive stock operations for retail locations with sales up to $20 million, ensuring efficient inventory management, optimal stock levels, and seamless coordination between receiving and sales floor operations.

Requirements

  • Requires at least one year of experience managing stock operations or inventory management teams in retail environments.
  • Requires 4 years of experience in stock operations, inventory management, or supply chain coordination with multi-location responsibility.
  • Knowledge of retail inventory management systems, supply chain processes, and vendor relationship management.
  • Experience with inventory systems like SAP and CrunchTime; SAP WMS experience preferred.
  • Understanding of U.S. Customs, FDA, and regulatory compliance requirements.
  • Knowledge of loss prevention and regulatory compliance requirements for stock operations.
  • Strong financial and analytical skills with ability to interpret inventory reports, analyze stock performance data, and implement process improvements to optimize efficiency and reduce costs.
  • Ability to manage multi-line business operations across retail, restaurant, and duty-free environments with understanding of unique operational requirements for each.
  • Excellent problem-solving and decision-making skills with ability to resolve complex inventory issues, manage competing priorities, and adapt to changing business needs.
  • Valid driver's license with clean driving record.
  • Strong communication and interpersonal skills with ability to collaborate effectively with internal teams, external vendors, and senior management while presenting complex information clearly.
  • Expertise in inventory management best practices with proven ability to implement systems and processes that improve accuracy, efficiency, and operational performance.
  • Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals.
  • Must pass required government background checks for Customs Bonded Warehouse operations.

Nice To Haves

  • SAP WMS experience preferred.
  • Working knowledge of HACCP preferred.
  • CDL or commercial truck driving experience preferred but not required, especially in urban locations.

Responsibilities

  • Manages all aspects of stock operations including receiving, inventory control, and merchandise flow to maximize sales opportunities; collaborates with Retail Director of Operations to optimize stock processes and achieve operational KPIs within budget parameters.
  • Manages relationships with multiple vendors to ensure proper stock levels support sales objectives; coordinates operations across retail, restaurants, and duty-free shops while resolving delivery issues, shortages, and quality concerns.
  • Monitors and reports on key performance indicators (KPIs) including inbound throughput, labor efficiency, and operational metrics; manages reverse logistics for store and vendor returns while developing contingency plans for distribution center operations.
  • Develops and implements stock procedures and standards to ensure consistent execution across all shifts; collaborates with airport leadership on hiring decisions while training, coaching, and developing stock team members and administering corrective actions and terminations as needed.
  • Ensures compliance with U.S. Customs, FDA, and other regulatory bodies; maintains accurate records especially for bonded merchandise and passes required government background checks for Customs Bonded Warehouse operations.
  • Enforces comprehensive food safety protocols including FIFO stock rotation, expiration date monitoring, and HACCP compliance; conducts regular Quality Assurance tours and maintains cleanliness and security of food storage areas.
  • Analyzes inventory data and stock performance metrics using SAP, CrunchTime, and other management systems; implements cycle counting programs and maintains accurate perpetual inventory records.
  • Coordinates with merchandising and sales teams to support promotional activities, seasonal resets, and new product launches; ensures proper stock allocation and timely floor replenishment.
  • Communicates and collaborates with airport management teams to build partnerships and align operational goals while maintaining compliance with safety, security, and regulatory requirements.
  • Plans and executes annual physical inventory processes; coordinates with external audit teams and implements corrective actions for inventory discrepancies while maintaining operational continuity.

Benefits

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • 401(k) retirement plan
  • Company paid life insurance
  • Tuition reimbursement
  • Employee discounts across all company brands
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus
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