Retail Staff Member

Tree House Brewing Company•Tewksbury, MA

2d•Onsite

About The Position

The Retail Staff Member will work closely with our Hospitality Manager, Assistant Hospitality Managers and the rest of our exceptional team to help make the Tree House experience the best experience the industry has to offer. This opportunity promises an invigorating and exciting environment where good work is done so we always look for flexibility and a sense of humor in addition to other valuable traits like intent, hard work, and good communication skills. At Tree House, we work as a team and we work very hard. . . with purpose and intent. We do not cut corners and we do not take the easy route. We encourage dissent, critical thinking, and an ongoing desire to improve. Our goal is to make the best beverages in the world and to serve them in the most friendly and memorable environment possible - that is our obsession, and that is what drives us to do what we do. Tree House Brewing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We welcome all applicants who believe they meet the minimum requirements of available positions, with or without reasonable accommodation, to apply.

Requirements

Relevant experience in a fast-paced retail environment
Refined and educated beer palate
Impeccable communication and customer service skills
Able to push, pull, bend, and lift up to 50lbs consistently and be on your feet standing/walking for the majority of your shift
You are self-motivated and able to work autonomously, with a focused and hardworking attitude
A quick learner who is able to work with minimal or no supervision
Ability to multitask and work coolly and professionally in time sensitive situations
You are not afraid to speak your mind and share ideas
Ability to troubleshoot issues and/or pivot plans quickly in order to coordinate corrective actions needed
Demonstrated meticulous attention to detail in processing payments
Understanding and knowledge of the needs of artisan product consumers / broad craft beer knowledge & passion
Desire to learn about the history of Tree House, our vision, and our beer; longstanding knowledge of Tree House's history and beer archive is a plus

Nice To Haves

Bartending Experience with TIPS certification strongly preferred

Responsibilities

Educating our customers on the history of Tree House, our philosophy, and our beer
Can packing, can sales, and checkout operation
Speedy and accurate draft pours with great care for the product
Flavor profile assessment and the ability to guide customers through their decision-making process with ease and efficiency.
Assuring clean facilities / Keg line cleaning weekly
Organizing and assisting with merchandise inventory including log record keeping
Tirelessly working to maintain the friendly and welcoming atmosphere at Tree House
Many other retail related tasks as needed

Benefits

Wellness reimbursement
EAP (Employee Assistance Program)
Birthday Paid Day Off
40 hours of sick time per year at an accrued rate of 1 hour for every 30 hours worked
401k with company match, 100% vested starting at enrollment
Paid volunteer hours
Pet Insurance available at discounted group rate
Complimentary nutrition consultations
Annual Employee Benefit Card: preloaded $500 credit for Beer, Merch or other products
Discount of 50% on most products for personal use
3 free drafts and 2 free crew cans per shift
3 free drafts per guest for your immediate family when visiting
2 items per year embroidery benefit