Slick City Retail Specialist

topconceptsGmbHPigeon Forge, TN
$19 - $20Onsite

About The Position

Slick City Action Park is looking for a Retail Specialist to help lead our candy store, Sweet City. This role involves managing inventory, supporting a team, driving sales, and creating a positive guest experience. The Retail Specialist will work closely with the Management Team, Slick City staff, and the Merchandising Department to ensure smooth operations and deliver the "OMG Experience".

Requirements

  • Prior retail experience, ideally with some supervisory responsibility.
  • Highly organized, with strong multitasking skills.
  • Tech-savvy or a fast learner with POS systems.
  • Great communicator who works well across teams.
  • Available weekends and holidays, with flexibility for schedule changes based on business needs.
  • Comfortable with basic math and cash handling.
  • Able to stand and move around for extended periods.
  • Able to lift up to 25–30 lbs.

Nice To Haves

  • Familiarity with CenterEdge software.
  • Experience in a family entertainment center, amusement park, or similar high-energy environment.
  • Experience with inventory management systems.
  • Thrives in a fast-paced, high-energy environment.

Responsibilities

  • Train team members to open and close the store.
  • Keep the store stocked, sparkling clean, and fun to shop.
  • Handle cash procedures and daily reconciliation.
  • Follow all health, safety, and food handling standards.
  • Operate the POS system for daily transactions and train team members on its use.
  • Manage ordering, receiving, and stock/par levels for inventory.
  • Count inventory regularly and maintain accuracy.
  • Collaborate with the Merchandising Department on product selection, restocks, and promotions.
  • Build relationships with management and key team members.
  • Train, coach, and support the team to foster a fun, positive, guest-first culture.
  • Partner with the Management Team and Slick City staff to align retail operations with park activities.
  • Analyze sales data to identify trends and opportunities.
  • Provide input on pricing and promotions.
  • Achieve sales and profitability goals.
  • Deliver friendly, fast service that defines the Slick City "OMG Experience".
  • Handle guest questions or concerns with patience and professionalism.
  • Maintain high energy and a fun atmosphere.
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