Part-Time Retail Specialist - Grocery
About The Position
Empire is hiring a part-time Retail Specialist to support grocery suppliers in Kroger stores in an assigned territory. The role involves visiting stores at the established frequency, selling and merchandising products, building displays, stocking and replenishing products, and maintaining the salability and availability of authorized items. The Retail Specialist maintains shelves and promotional displays, reviews product distribution and sales information, reports territory activity, supports store personnel, and provides product-preparation or display demonstrations. The position also includes administrative work such as maintaining territory records, communicating by email and telephone, attending company meetings, and controlling expenses. Work is primarily performed in retail grocery stores, including refrigerated or freezer areas, and may also take place at customer warehouses, kitchens, and manufacturer-client facilities. Regular travel between work sites is required, with additional travel that may involve overnight stays. The role has significant physical demands, including prolonged standing, frequent position changes, and lifting and moving merchandise.
Requirements
- High school diploma or equivalent.
- Current driver's license and a clean Motor Vehicle Report.
- Ability to operate a motor vehicle and travel regularly between work sites.
- Ability to write clear, concise correspondence and accurately exchange information.
- Excellent interpersonal and customer service skills.
- Ability to work autonomously and maintain a strong personal drive for results.
- Ability to present information effectively in one-on-one or group settings.
- Ability to read and comprehend instructions, correspondence, and memos ranging from simple to sometimes complex.
- Ability to solve practical problems and handle situations with limited standardization.
- Ability to interpret written, oral, diagram, or schedule-based instructions.
- Ability to perform arithmetic using whole numbers, common fractions, and decimals.
- Ability to stand for prolonged periods, stated as 80% of the time, and regularly change positions between sitting, squatting, standing, and kneeling.
- Ability to regularly lift and move 25–35 pounds and occasionally lift and move 40–60 pounds.
- Regular use of hands to finger, handle, or feel objects, tools, or controls, and to reach with hands and arms.
- Close vision and ability to see objects, computer-screen information, or written information from distances of 20–40 feet.
- Regular operation of a personal motor vehicle, manual pallet jacks, and hand trucks.
- Ability to use MS Excel.
Nice To Haves
- At least 2 years of CPG, grocery, or retail industry-related experience is preferred.
Responsibilities
- Visit all stores in the assigned territory at the established call frequency.
- Rotate perishable merchandise and other products requiring freshness checks.
- Check shelf tags and assist with product reordering.
- Meet and maintain retail objectives and shelf standards in the assigned territory.
- Maintain store sections according to customer schematics or stocking plans, as appropriate.
- Maintain distribution of manufacturer-client products approved by Kroger or its Planogram team.
- Sell and service principal accounts represented by Empire, ensuring authorized products are on shelves and properly priced and tagged.
- Maintain and update territorial records and review sales reports to track progress toward assigned goals.
- Monitor competitors and report relevant information through proper channels.
- Submit complete and timely reports using required forms and reporting tools, including PowerBI or Go Spot Check.
- Set up manufacturer or client brand displays in accordance with retailer regulations and display objectives.
- Coordinate with Operations on promotional programs, reporting, and future order requirements.
- Place point-of-sale materials and Instant Redeemable Coupons in stores as required and approved.
- Build and maintain rapport with store personnel in the assigned territory.
- Demonstrate proper product preparation or display to customer employees.
- Communicate by email and telephone in a timely manner.
- Maintain territory files and company-owned office equipment.
- Attend and participate in scheduled company meetings.
- Control expenses within company guidelines.
- Perform other duties as required.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
