Retail Specialist (Full Time)

Canyon RanchLas Vegas, NV
Onsite

About The Position

Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona and Lenox, Massachusetts. Guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North America's largest day spa at The Venetian® hotel in Las Vegas, Nevada. Canyon Ranch is a 13-time winner of Travel + Leisure’s Best Spa Award, an 11-time winner of the Condé Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings.

Requirements

  • High School diploma or equivalent.
  • Minimum of six months to 1 year of Retail Sales experience in a high-end retail outlet or any combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position.
  • Minimum of 1 year of cash handling experience.
  • Basic computer skills.
  • Excellent customer service and positive interpersonal skills.
  • Ability to facilitate and mediate sensitive and/or confrontational situations.
  • Self-motivated, creative.
  • Ability to develop and maintain satisfactory and effective relationships with all levels of management and staff members.
  • Strong judgment.
  • Ability to maintain confidentiality.
  • Strong organizational and computer skills.
  • Attention to detail.

Nice To Haves

  • Minimum ability to type at 30 w.p.m.

Responsibilities

  • Provide guests with the highest quality customer service.
  • Responsible for retail sales and reception-oriented duties.
  • Greeting guests, attending to their needs, arranging appointments, selling and suggesting products, and taking payment for services and product sales.
  • Monitoring of sales performance by reviewing selling reports to generate business-driving insights in partnership with the Senior Director of Retail.
  • Assist with placing new orders and reorders for the Vegas retail location.
  • Take payment for retail products in CR Shops while adhering to cash handling policies and procedures.
  • Assist with maintaining a clean and well-stocked retail area, including inventory counts.
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